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Sheraton Mall of the Emirates

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About Sheraton Mall of the Emirates

Our destination hotel, which is next to the world-famous Mall of the Emirates, is a short distance from downtown Dubai, Media City, and the Dubai World Trade Centre—and only minutes from popular attractions like Jumeirah Beach, Wild Wadi Waterpark, and Ski Dubai. Enjoy spectacular city views from our Dubai hotel's 24th-floor rooftop infinity pools and Sheraton Fitness, then gather for a drink at Vantage or a meal at Besh Turkish Kitchen. We have over 9,000 square meters of natural light, fully wired meeting and event rooms in Dubai for bigger groups. Our hotel's 481 guest rooms, including 94 suites, provide breathtaking views of Dubai's breathtaking environment. From our Sheraton Signature Sleep Experience bed and Le Grand Bain amenities to complimentary high-speed internet access and more, each of our hotel rooms near Dubai Mall provides a variety of facilities.

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Reviews (3986)

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Karim Es-Said
Karim Es-Said
October 12, 2022
Stayed at this hotel for the second time and really like it. The location is perfect with direct access to the mall. The breakfast buffet was nice and the room spacious and clean. Good value for money. Special thanks to Mr Ramadan who really went the extra mile to make us feel at home!
filippo corrado
filippo corrado
September 3, 2022
The place is very nice from the location to the rooms and services, attached to MOE mall. Attractions from the mall give you opportunity to never get bored.The hotel is clean, well organized and with impeccable service in all establishments. The restaurants are very good, in particular the Turkish restaurant is delicious with affordable prices (obviously compared to the average in Dubai). The staff is friendly and helpful but above all efficient.
Imaan Faker
Imaan Faker
August 27, 2022
This is a 5-star hotel worthy of its star rating. Luxurious feeling through walkways. Helpful and accommodating reception (we got an upgrade due to Marriott membership status). Helpful cleaning staff. Direct access to Mall of the Emirates. Does it get any better than this? Nope. I wish I had taken more time to take more pics.
A C
A C
August 22, 2022
Visited in January, and wanted to make sure to fit in this review. While this hotel is not in downtown, the connecting hallway to both the Mall of the Emirates and the Dubai Metro made it a good homebase during my stay for Expo 2020 and sightseeing in Dubai for the first time. The hotel has lovely rooms, with spacious and clean facilities. The rooftop pool is gorgeous, and has lovely views and cannot be missed! The spa was also very pleasant, and the massage and spa time I had was a great way to relax after a flight. The breakfast buffet was varied and satisfied various diets, which was appreciated and delicious. The staff at the lobby and front desk were EXCEPTIONAL. They helped me A LOT, made me laugh, and were such a joy in a country and culture I wasn't familiar with. Their assistance in finding a clinic to administer PCR tests for our return home was life saving and I cannot thank them enough for their efforts in that regard. If I ever return to Dubai, I will definitely consider staying here again! Thank you to the staff for making my trip such a treat.
michael jaoude
michael jaoude
August 16, 2022
The hotel is very well placed and the staff is friendly, however the rooms could be in better condition. Even though it is obvious the rooms are thoroughly cleaned, the fact the hotel is rather old prevents them from looking crisp and clean. The hotel does offer convey access to the mall and a private entrance ensures arriving to the hotel remains unaffected by mall traffic
Furqan Khanani
Furqan Khanani
August 15, 2022
It counts in the best hotels in Albarsha Dubai.nRooms and spacious.nProfessional trained staff.nExcellent customer services.nSmoking floor has no smell of smoking, they covered with Best air freshners.nBuffet breakfast has many options specially three dishes for Asian guests.nThe staff is so good specially Mr. Nadir of reception help us advised us throughout our trip.nnDraw back.nThey don't allow visitors inside room ud83dude1e
Mohammad Ridded Yousuf Al Hashim
Mohammad Ridded Yousuf Al Hashim
July 19, 2022
Stayed here for 4 nights , comfortable, good staff, nothing fancy, rooms are a bit old but clean, bathtub with shower. Standard and good but will find better hotels at the same price. None the less, price is high due to its access to Mall of Emirates. Breakfast is good but could be better. Comfortable!
Feras H
Feras H
May 8, 2022
One of the best places to stay in Dubai not just because the hotel is great but also bcuz it's in the Mall of Emirates with direct access. Rooms are great and always perfect temperature. Service as you would expect. Dining options are good.
Avid Traveller
Avid Traveller
April 29, 2022
Due to my tight travel schedules, posting this after a week. Foremost thing, the therapist (Eka) did an amazing job in addressing my pain areas and removed muscle knots. She has a super strong hands, you will feel pain at times during the session but end of the day, its worth every penny. What an experience and truly professional massage. By the way, spa is quite clean and has Jacuzzi as well to relax after the massage. Highly recommend Eka! Try it out ladies and gentlemen you wont regret the experience.
John
John
April 27, 2022
Spent one night at The Sheraton MOTE last week and was quite disappointed in the experience. Realistically, this is a 4 star hotel and doesn't even come close to being a 5 star.nnThe rooms are quite basic and old fashioned with nothing to set them apart from any other anonymous hotel around the world. The bathroom had a shower / tub combo, which again, in a 5 star, I would expect a stand alone shower. Single sink rather than a double.nnBreakfast was nothing short of a fiasco. Nobody shows you to a table, so it's kind of a free for all to get a table. I selected a table and went to get some juice, by the time I got back, someone had taken my table. Coffee is self serve, so you have to go up tp get it yourself, which again, is far from 5 star.nnLastly, there absolutely no enforcement of mask wearing in the hotel. Most people didn't wear masks in the elevator or at breakfast, even when going to the buffet. The lack of caring from the staff or management on his was disappointing.nnThe big plus for this hotel is the connection to the mall, which was very convenient, so if that is important, this might be a good choice. For everything else, the hotel is painfully bland and mediocre.
Jenna Pearce
Jenna Pearce
April 16, 2022
The staff are friendly, the decor is luxurious and the location is convenient, close to everything! Only getting 3 stars from me as the pool area for such a big hotel is very small and there isnu2019t anywhere nice to sit at night to smoke, relax and chill. If youu2019re not eating at any of the restaurants at night, you either have to find elsewhere to relax outside the hotel or stay in your room.
Dexter Brechtefeld
Dexter Brechtefeld
April 3, 2022
Good place to stay. They have a balcony at level 5 where people can hang around, sit down, smoke, drink and etc. So recommended to those who wants to visit Dubai for a week or 2 stay. A Big Shopping Mall is just behind this building at level 2.
Joe Lotz
Joe Lotz
March 21, 2022
After much research ended at this Marriott property and was not disappointed. Location is important if you do not have a vehicle. This property is on the Metro line and attached to the mall so there are lots of restaurants and fun activities like Ski Dubai. The staff at the hotel are top notch and service is wonderful. If I come back I would go here again.
Nazlee
Nazlee
March 15, 2022
Love this Hotel, the location is excellent. I stayed there for 10 days. the rooms were very nice and clean, kind staffs and incredible view from my room. And of course right next to the biggest mall of Dubai that made everything so easy for us. from metro to restaurants, shopping and much much more.
Misty Sierra
Misty Sierra
March 4, 2022
Staff is Amazing, they have gone above and beyond every time I have stayed here. its a very convenient location. connected directly to the mall it's easy access to shopping and Entertainment. but overall the service of the staff takes the cake for me!
Ehab Bakour
Ehab Bakour
January 13, 2022
Stayed here in 2019n- direct access to the mall of Emiratesn- friendly staffn- our room was upgraded for free and they gave us a romantic package for freen- room was cleannWe had no issues whatsoever with our stay, 3 years on and we were planning to stay for 9 nights but the rooms were sold out sadly.nnDefinitely recommend staying here, location is so good with the shops and metro being so close.nnDubai is awesome.
Wanjiru Kinuthia
Wanjiru Kinuthia
August 12, 2021
I loved it. The rooms were nicely sized, service was friendly and efficient. THE FOOD was excellent at their Lebanese restaurant. I had a very pleasant stay.
Khalifa Al Khoori
Khalifa Al Khoori
March 3, 2021
One of my favourite hotels in Dubai. Hotel location is excellent and connected to the MOE. Staff are friendly and polite. Rooms are nicely furnished and equipped and spacious too. Prices are always reasonable all over the year. No faults so far and this is my fifth stay.nHighly recommended.
Craig Miller
Craig Miller
February 27, 2021
Great hotel attached to the Mall of the Emirates, which creates a good, central location for meetings. Downside is they only have one restaurant, yet one can always venture into the mall for options. Staff is wonderfully accommodating and friendly. Would visit again.
Dalia Kamal
Dalia Kamal
September 16, 2020
Location is the BEST
Mostafa Awaga
Mostafa Awaga
September 13, 2020
Good

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