We arrived early, but that wasn't a problem, smooth check in and taken swifty to our room. The room was spacious and very clean. We had the view of ocean on the 51st floor.nBreakfast buffet had a excellent selection and nothing wasn't too much for them. A big shout out for Rishabh, Bimla and Diah, they made our stay more comfortable. We had the afternoon tea @view61, which was amazing with the views.nThe hotel is well situated as the metro station is so close and various restaurants are nearby, if you don't want to eat at the hotel.
We arrived at the hotel before 2 pm, but they did our check-in immediately and gave us our room. Also, they upgraded our room to a premium sky room as a gift for our honeymoon. ( We are grateful for their generous act.)nn1. The hotel room was so clean, and the staff came to clean the room every day. The staff were so friendly and helpful. For example, our room didn't have any hairdryer, and we called the management to ask them for one; they gave us a hairdryer in less than 5 min.nn2. The pool was good, it is free, and you can use it daily.nn3. Breakfast was fulfilling; you have a lot of choices with different foods, besides lovely views in front of the windows where you can see the Museum of The Future.nn4. The location is excellent; you have just a few steps to the subway station, which is a great point when you want to avoid the hot weather of summer days. ( And, you have just two stations to Dubai Mall by metro.)nnWe certainly will choose this hotel again for our next stay.
The good part is to have ease in check in, room size and looks. The room is very clean. The reception staff is very friendly. Location is perfect, metro station is just next to the hotel.nnNow comes the bad part. The breakfast is very pathetic. I stayed 5 nights on 29th floor. Not much breakfast options at all. No dry fruits, no fresh juices. Just sweet canned juices. Also same breakfast everyday which is boring for clients like me having 5 nights stay.nnThe service is extremely bad. If We ordered tea which took always almost 20 minutes to arrive during which we already completed our breakfast. Everyday, we faced same problems in breakfast menu, delayed services.nnHouse keeping is very slow, even if asked extra shampoo & dental kit, the staff at floor started explaining the rules & started bargaining.nnHope the management check the reviews and improve breakfast menu especially. The breakfast should be of having international theme with multiple options.
We stayed on the 61st floor facing the beautiful sunset. Living in Dubai we were less interested in the city side view however many people at the reception were asking for it, understandably so as the view is also amazing from a high floor. The sunset from this high up was amazing to watch as the city slowly came to life in the evening. Dinner at the buffet on 61 was good, well provisioned with options, and the staff went out of their way to ensure every guest that came had access to diet specific needs. The breakfast was quite large and well thought out also with amazing staff. The best feature for me personally was the temperature controlled pool, lots of pools in Dubai are too hot for my taste but the cool pool here was a welcome reprieve from the heat of the day. The hot tub was also available for those that desired warmer waters. The jets in the built in loungers in the pool were also quite fun and made lounging and watching the sunset on night two quite memorable.
This is my second review for this hotel. In the first review I recommend 5 star due to ease in check in, early Checkin and early room size and looks. Now comes the bad part. The breakfast is pathetic especially for Vegetarians and Vegans. Not much options at all. Now dry fruits, no fresh juices. Just sweet canned juices. Also same breakfast everyday. Not much change. Yesterday finished the breakfast just with fruits, toast and a cup of hot chocolate. Hot chocolate arrived 20 minutes after ordering and had to request 3 times for that. Room service is very slow. Has to call for water 3 times in the night. Took 40 minutes for them to bring it. Hope the management check the review and improve breakfast facilities.
Good view. All good restaurants and coffee shops nearby along with metro which is a big plus. However more 5 star amenities should be added in hotel rooms and lobby to deserve a 5 Star rating. Pool is in a separate building which needs an overhaul.nn3.7/5
I had a great experience in Tower Plaza Hotel, from accommodating staffs, the view from my room was really awesome, the location is great too very accessible to the road specially in metro. Their infinity pool has a nice view specially at sunset. And also there is a lot of restaurants too around the hotel. I really enjoyed my stay.
The service, value for my buck, location and most of all the staff.nnWe stayed in this hotel for 4 days during our first week in April, 2022. After we checked in,. I received a phone call from the reception if Inwanted an extra bed for my daughter and sure enough it was sent to our room a few minutes later. All the staff are very helpful from restaurant staff to valet attendees. We will definitely stay here again on our next visit and it won't be for long..nnbecause the room that we were in only has a king size bed. The
Excellent hotel. What you get is more than what you paid for. Spacious room. Right next to metro station. Easy to catch a ride outside hotel. Nice breakfast. Asian, continental, English. Nice array of bakery. Omelette on demand. Good breakfast service.nLovely concierge staff. Hotel views are very nice. Cleaning services are really efficientnnOverall a very nice location close to Dubai mall, deira gold souk, and metro at door step for expo or emirates mall
I stayed 6 nights at Millennium Plaza and can highly recommend it for a visit in Dubai.nThe service is extra-ordinary - the stuff is always eager to make your stay as comfortable as possible and helps you out with any questions you might have. The rooms are really great as well.nIn addition the hotel is located very central near Emirates Towers Metro station which makes trips to any destinations within Dubai very short.nIf I have to mention some cons: The breakfast is always the same (although you have a really good variety of stuff to choose from) and the WIFI signal sometimes is a bit unstable.nnIn general: Highly recommended!nnThanks guys for the lovely stay and take care. Stay safe!
I give millennium plaza a 5 star review! From the first moment we arrived to book our room Gad was so helpful and offered us a Beautiful room at an even better price than we had seen on booking.com. Half way through our stay we had to change our flight and head home early,nYehia was so helpful and accommodating through ournstressful situation.nBest customer service Iu2019ve ever experienced at a hotel. highly recommend staying here! I will definitely be staying at millennium Plaza on all my return trips to Dubai! Thank you for making my first visit to Dubai so enjoyable, smooth and luxurious
My stay in the Millennium Plaza hotel was exquisite. I was really happy and astonished with the superior level of service and hospitality and help of the staff working in the hotel. I am very thankful to all of them specially Mr Michael Alfred who was always of great help.nThe location of the hotel makes you feel comfortable and have direct access to everywhere.nI will definitely consider this hotel as my first choice when I come back to Dubai and I greatly advice everyone to stay in it
I have the highest appreciation of this hotel, which felt more like a home-away-from+home for me.nAll the way from the management through the staff, EVERYONE are very kind, helpful and professional. A guest feels as a VIP at the same time as a family. The facility itself is great, rooms excellent, food great etc. If anything tops the facility it's the amazing team that creates the most wonderful experience at Millennium Plaza.nBig THANK YOU and I highly recommend.
Visited them today. Nobody in the lobby to coordinate. Bad customer caring