Pullman Downtown Dubai

We have been visiting this hotel regularly and it has retained high level of service after it was acquired by Pullman. There is still some construction around but it looks it will be finished soon.nThe highlight of this stay was Spa - we booked deep tissue massage and it was amazing. Genuine technique which released the tension in my back and made me feel better. The therapist Nacha was extremely good and helpful trying to identify problem zones and deal with them. Will definitely come again!

Beautiful hotel! We all loved it till our last day. Everything was perfect. But the room was a bit old, they should renovate it soon! But we loved our stay here.nEspecially Julie and Franz of the team were lovely! That was a good service!

We stayed in this beautiful hotel for 5 days. The hotel and the rooms are very clean, room service is available 24 hours a day. The pool bar is perfect and the hidden bar on the second floor is also worth a visit! We spontaneously got a room, at no extra charge with a fantastic view. The food is fresh, varied and very delicious. Special praise goes to the entire staff. The reception, the service staff are more than nice, warm and especially accommodating! On my friend's birthday, everyone tried very hard. Our hotel room was particularly nicely decorated, for breakfast there was already a serenade and cake. Especially the chef Khurram, who allowed us to eat on the day of our departure after closing the breakfast buffet and even served it ourselves. Michael was also very anxious to offer us everything there was left. We are very grateful to you! Caroline has made all this possible for us ❤️ We have not met such a warm and positive hotel employee so far. At this point we send warm greetings to the said team. On our next trip to Dubai, we will definitely come back!

I had a fantastic experience at this hotel! Mirza from the valet service was amazing - he provided excellent customer service and went above and beyond to ensure a pleasant experience. The valet service overall was prompt, courteous, and efficient. The hotel itself was clean, comfortable, and well-appointed. I highly recommend staying here

The location of this hotel is fantastic but literally worst customer service I've EVER received at any hotel across Dubai. and were disappointed. room more like a 3 star at most. extremely overpriced,it's 8 am in the morning and they have window cleaning work going on outside making lots of noise. the noise continue for 4 days.nnan established hotel, having window cleaning work done at 8 AM in the morning... is that logical????nnroom not clean especially the floor carpet.nVery disappointed with the service. Wasn’t happy with the way we got treated when we asked for some water. They literally bring only one bottle of water. Seriously??? Is that why we come here spending three four hundred dollars? Super disappointed and disgusted. We will never come back plus we will never ever recommend anybody book from this place. Worst experienced ever.

I stayed here in October and it was our best stay. I enjoyed a lot with my friends. Staff is very friendly and caring. Snow in the gold lounge is very friendly, helpful and caring. We all enjoyed our stay and will definitely come back.

Enjoyed my stay. Nice rooms. Great location. Friendly services. Clean. Breakfast was great, they say they serve it till 11am, but they start cleaning up at 10:30. I would recommend staying away from the hotel taxi, and taking an RTA taxi, half price.

Ended up in Lolita Pool Restaurant. What a find! Cool place. Music level was perfect - background ambient, not too loud. Restaurant had an ambiance of relaxed guest chatting with no loud sounds, but with perfect ambiance. Will definitely return. Excellent service by Sankar - enrolled us into the rewards program - was very attentive.

Wonderful service and staff the kitchen staff was all amazing, breakfast was continental and great. Ahmed the concierge and Abdel at the reception were the best. I actually enjoyed my stay and plan to come back.

An amazing experience at Pullman Dubai Downtown. A beautiful hotel and the location its perfect! Amazing breakfast at Brothaus, a lovely place to eat and a lot of different types of food. Delicious food! A special thanks to Josephine, she’s always friendly, helpful and very polite. For sure I will come back

We were stayed for ten days in Pullman Dubai Downtown! It was amazing holiday for our family! Hotel located in a very beautiful place, our room was with a canal view! Hotel clean, refreshing smell everywhere! The kitchen was so fresh and delicious, Everything was exquisitely, fresh and very tasty.👍🏻🌹🌹💣💣 The staff is very friendly, polite and professional approach. We want to thank the hotel staff, especially Usman, Jackson, Angie, Michael, Josephine, bartenders and thanks to the entire administration for the organized work. It was an unforgettable wonderful stay.😘🌹🌹💣 We will return to this wonderful hotel in the future.😘👍🏻🌹🌻📙

We were stayed for ten days in Pullman Dubai Downtown! It was amazing holiday for our family! Hotel located in a very beautiful place, our room was with a canal view! Hotel clean, refreshing smell everywhere! The kitchen was so fresh and delicious, Everything was exquisitely, fresh and very tasty.ud83dudc4dud83cudffbud83cudf39ud83cudf39ud83dudca3ud83dudca3 The staff is very friendly, polite and professional approach. We want to thank the hotel staff, especially Usman, Jackson, Angie, Michael, Josephine, bartenders and thanks to the entire administration for the organized work. It was an unforgettable wonderful stay.ud83dude18ud83cudf39ud83cudf39ud83dudca3 We will return to this wonderful hotel in the future.ud83dude18ud83dudc4dud83cudffbud83cudf39ud83cudf3bud83dudcd9

Almost everything was great. Very clean place and nice staff. The breakfast was super. Other options including swimming pool were all great. The only problem was the long waiting time before we could check in. I absolutely recommend to go there.

Spa @ Pullman - ReviewnWas torn writing this review because I really wanted to like this place so my expectations were high. Would I return? Yes, but only if they improve.nnWhere they excelled:n-The lady who welcomed us at the check in desk was nice and friendly and warm.n-The facilities are great.n-The massage bed was super comfortable, one of the best I’ve ever been on.n-The masseuse was really nice.n-The post-massage relaxation room (pictured below) was nice/comfortable.nnWhere they didn’t excel:n-The rooms are not sound proof- you hear the noise from the hallway, the clicking and clacking of cutlery and cups/saucers, and worst of all, heard construction noise and drilling on and off throughout the massage, which completely ruined any sense of tranquility or relaxation.n-Massage started 30 minutes late due to a previous client who showed up late, which caused a delay.n-Massage finished about 10min early (booked originally for a 90 minute massage)n-The experience and customer journey (when you enter to how you’re directed and how you flow from stage to stage) needs improvement. Found myself wandering around waiting for someone to guide me to what’s next. Had to re-enter to the front desk (in my robe) to present my payment midway.n-The robes are too short - seems like I received one made for women as mine went only a foot or so below the waist coverage.n-The “underwear” provided rips if you sit down or stand.

What a beautiful and super nice hotel! The employees are very friendly and always think along with you! In addition, it is very clean and centrally located! great location! I would like to give all credit to the employees! Also, the hotel smells wonderful and it is super hygienic! Thank you for these beautiful memories that we can cherish!nnWe would love to come back here the next time!

The hotel is very nice and clean and the pool is beautiful. All the workers are very nice and helpful. Obaid was especially nice and helpful especially considering our group was 10 people and he made things very easy for us. I highly recommend anyone coming to Dubai to stay here. It is also very close to many tourist sites and the view from the hotel is amazing. Great area and amazing hotel.

I had an amazing stay at the Pullman Dubai Downtown. From the front desk staff to the housekeeping staff ( Abdul and Stanlin), to the buffet waiters. The facilities were clean, and easy to use. The ambiance is breathtaking. The views from my room was nothing short of amazing. The hallway scent was always something I looked forward to perceiving. They were always willing to help. I would recommend 100%.

A wonderful hotel with friendly, helpful and attentive staff. The Pullman Dubai Downtown is situated next to a small lake surrounded by shops, restaurants and exercise path. It is a very short walk to a Dubai Metro Station serving Dubai and the Tram Station serving the Dubai Marina. The rooftop pool and bar at the Pullman provide a quiet, sunny place to lounge and relax. Only one floor below the pool, enjoy a workout in the well-equipped gym, relax in the steam room, take a seat in the dry sauna or sign up for a couples massage in their tranquil rooms. Finally, the breakfast buffet is amazing! There is something for everyone - found at least 6 different cultures represented in the delicious options provided. I wonu2019t stay anywhere else when visiting Dubai!

Chris was a very nice man he made sure that we get our room early when we arrived and was very friendly and polite. We enjoyed our stay here a lot and would like to come again. The hotel room was nice as well and we had a great view!

The kindness of the personal, the service, the massage and placement of the hotel.nI like the service at the restaurant for the kind attention of each person, for their friendliness and on the quality of food. I would definitely recommend this place to friends & Family.

We had a very lovely dinner at the Lolita bar. The view was quite breathtaking honestly, the place is cozy and very homely, and warm in spite of the current weather. Special thanks to our bartender Martin who made us some amazing drinks, and even went ahead to recommend his personal favorites. Such a hospitable guy. Definitely an asset to the hotel. See you next time soon Martin!

Very nice located, stunning city view from the pool and the rooms, modern and good atmosphere and very friendly staff. The breakfast and dinner was always great. Our waitress Christina was just awesome! Enjoyed our stay and would definitely come back again.

What a lovely stay. The staff there are very kind and welcoming.nBenjamin is something else, he knows what you want before you speak. He is very welcoming and always smiling. Thank you Benjamin.nnAlso the Valley parking staff are amazing. Shakiel and his friend are great.nnIn overall, itu2019s a lovely experience and for sure there will be a next time.

It was my first time here and the place is awesome. Might not be a packed crazy place but thatu2019s not what I was looking for. It was chill with nice music and of course most important is the service! Jerome was awesome! He made it so memorable that Iu2019d keep coming back here!!!

Excellent service from house keeping. Nice room and nice setup. Beautiful view. I am so happy to stay in this hotel. I hope next time i will be come back to this hotel.

Dear management,nwe would like to thank you very much for our residence period. We would like to thank Mr. Mustafa and thank you for acquiring your employees. He has worked for us with everything we need and took care of us. I would like to thank him again. If I come to Dubai again, I will come to you.

I spent an amazing week in Pullman downtown hotel.nThe experience was great. The staff is very gentle.nThe structure modern with nice facilities (gym spa and swimming pools)nThe restaurant inside the hotel offers great food both for breakfast and dinner.nGreat value for money

We stayed 12 days in this very nice and very clean hotel. The stay was very pleasant and to highlight was Moustafa. He always helped us and no matter what we needed he was there to help us. Many thanks for that too.

I have been staying here for almost a week and must say that the service here is excellent. Always happy, smiling and offering higher service and attention than expected. Especially Brigette in the reception! Outstanding service and always in a good mood. Will be back again u263aufe0f