Beautiful hotel in a great location not far from airport. Lovely welcoming staff who could not have been more helpful as we arrived very early in the morning & thankfully our room was available. The room was extremely clean, spacious & very comfortable & breakfast selection was fantastic with a great mix of healthy options as well as cooked for you. We also utilised the pool & gym & the services offered by the in-house tour company to arrange our evening tour. Could not be happier with our first experience visiting Dubai - we will be back!
Didn’t quite live up to my standards of cleanliness (the room). Overall, it was ok, but that’s all I can say. Wouldn’t come back. Honestly, the pictures look much better than the actual rooms. There were several old, greasy fingerprints around the room and it just didn’t feel super clean, which is very important to me. And in the reception there was such a heavy, perfumed smell all the time. Not very pleasant. I expected much more from this hotel, because the pictures were really nice.
Excellent hotel and staff. Housekeeping very flexible and clean. Shout out to in house tailor and house keeper Abdul Rahim. Great work with some last minute alterations.nnStayed with several family members for a wedding. Used the hall for an event. Food was great. After initial issues with the rooms, the management stepped up and made our stay very pleasant.
I'm a long term stay resident at Al Jaddaf Rotana Suite Hotel. Living here is a similar experience to staying at a hotel, but for longer periods of time. The location is great because you are only 10 minutes away from the airport, DIFC, Downtown, and the Dubai Mall. The hotel is beautiful with great amenities. The service is great and consistent. The rooms are very spacious and modern with great open layouts. Meanwhile, the finishes, furniture, and appliances are luxurious and premium quality. All suites also come fully furnished which make living here low maintenance. It's perfect for a busy lifestyle.nnThe staff is very kind and friendly. Vinay from housekeeping is always accommodating and helps ensure that my place is always spotless. George from Sales ensured my move and living here has been stress free. 5 star luxury living at its best. I highly recommend it.
Hotel is so nice, clean and spacious. Staffs are so kind and friendly especially the lady supervisor in that section named marry she’s so helpful and generous. Sure I’ll recommend to friends out there
I stayed in Dubai for Business trip for 3 days, and i booked in this hotel.nThe rooms are spotless and neat, the Supervisor named Louie is superb and nice.nOverall i could say it recommendable for anyone who wants to stat in a short of long vacation.
The best hotel ever from the interiors and amenities to its hospitality service, I will surely recommend to my friends and families! Special mention to the lady at the reception named Monalyn, she was truly professional, accommodating and very hospitable! She attended our needs anytime and provided answers to any of our queries even if its silly one :). This hotel is the definition of comfort, luxury, serenity and awesomeness !
I recently stayed two nights at this hotel in January 2023 and I have to say, it was an absolutely amazing experience. I give it a full 5 out of 5 stars. The Food & Service was top-notch, and I have to give a special shoutout to Mona & Karim, both went above and beyond to make sure my stay was comfortable. Overall, it was a truly wonderful stay and I highly recommend this hotel to anyone.
This hotel is very nice and welcoming! It's not only good for the stay but also amazing for celebrations. It was wonderful experience for me as well as my family.
Everything about this hotel was amazing. The staff were so helpful and friendly. We stayed for one night for a friends birthday, we stayed in a studio apartment and they delivered a birthday cake in the room.nMy friend had a massage which was amazing and we spent time in the jacuzzi.nThe room and the hotel was incredible and modern.nWe hope to come back soon.
The hotel is family friendly, the room are spacious and very clean, the service is very good, and the reception team is very friendly,nI'm sorry i for got his name . And special thanks to who did everything to make our stay better.
Very happy with hotel. Beautiful rooms, location is a new area with lots of construction. Check in was very poor but other than that great service. Will return.
Stayed here for the first time and it’s such an amazing hotel! I’ve stayed in many hotels in NA and Europe and this is by far the hotel that stood out the most. Customer service was great, and Gheith at the front desk was exceptional - very polite, courteous and accommodating! Naseem was also very helpful. Will surely stay here again when I’m back in Dubai.
Most amazing hotel, I and some friends had a very fun time.nThere is a lot of help. From the reception, especially sorry, I did not remember the name. Come on, the nationality is Syrian, but she helped us completely and was more than wonderful in providing assistance.nWonderful room. Swimming pool and the staff there are much more wonderful. Room service too. and a plan to return again.nThank you Rotana and those in charge of it.!!!
Best services ever i had during my stay, the staff were very friendly and expert, the manager was expert solved my concern instantly, really amazing and would recommended this place
Very accommodating and helpful staffs. They are quick to provide the needs/request of their guests. Very polite 🤩 especially Ms. Mona? (I forgot her name 😌) - one of the hotel receptionist. The hotel is too clean, the scent is so relaxing (is anyone can advise the scent that Rotana, Al Jaddaf is using? 😁) All in all, one of the best staycation. 🥳🤩
Very accommodating and helpful staffs. They are quick to provide the needs/request of their guests. Very polite ud83eudd29 especially Ms. Mona? (I forgot her name ud83dude0c) - one of the hotel receptionist. The hotel is too clean, the scent is so relaxing (is anyone can advise the scent that Rotana, Al Jaddaf is using? ud83dude01) All in all, one of the best staycation. ud83eudd73ud83eudd29
Rooms are very spacious and well-designed. Perfect for Family get together. All staffs are very accommodating, they always greet us with a smile.
The place is not so busy and relaxing.nThe food is amazing and delicious.nThe staff are nice!nnWe stayed at this hotel twice and encountered the same person at the front desk. Welbet is very helpful, nice, and always smiling. I like to commend him for being professional and knowledgeable.nnWe will surely stay here again. 😊
The place is not so busy and relaxing.nThe food is amazing and delicious.nThe staff are nice!nnWe stayed at this hotel twice and encountered the same person at the front desk. Welbet is very helpful, nice, and always smiling. I like to commend him for being professional and knowledgeable.nnWe will surely stay here again. ud83dude0a
We stayed for couple of days to see my sisters and relatives and it was exceptional! Welbert on Front desk did an amazing job! The check in with him was smooth and everything was explained right. He answered our questions with confidence and gave us the impression that he really cares about us and he genuinely made us felt home and welcomed!nWe also had our breakfasts in their restaurant and goodness it was great! This was our second hotel for this trip and Al Jaddaf Rotana made it to our top list! We are surely staying again!!!
very nice and highly professional. I am highly recommend to everyone. The receptionist staff was really helpful and kind his name Welbern. I hope that he will see the review.
I just went for a cup of coffee at the lobby, the place is very comfortable and welcoming. The coffee is great, the ambiance and cleanness. Definitely going back!
Just one word, Wonderful Staff.nAnd a special thanks to Mona on the front desk. She is such a helpful person and totally made my day. More than a good professional attitude I appreciate the goodness of her nature. Thank you Mona.
I had the pleasure to stay here and i was mind blown, from the moment we walked in we were welcomed really well. My partner and a few friends of ours planned the staycation to celebrate both our birthdays so you can imagine us getting into the room to find complimentary cakes waiting for us...😘😘😘 that was so cool and a wonderful surprise. All in all they have beautiful rooms and their amenities are top notch. I am definitely going to visit again very soo...i highly recommend...i might go on and on and. So i want to say keep up the amazing work 😍😍😍😍
I had the pleasure to stay here and i was mind blown, from the moment we walked in we were welcomed really well. My partner and a few friends of ours planned the staycation to celebrate both our birthdays so you can imagine us getting into the room to find complimentary cakes waiting for us...ud83dude18ud83dude18ud83dude18 that was so cool and a wonderful surprise. All in all they have beautiful rooms and their amenities are top notch. I am definitely going to visit again very soo...i highly recommend...i might go on and on and. So i want to say keep up the amazing work ud83dude0dud83dude0dud83dude0dud83dude0d
Beautiful 5 star hotel with excellent service throughout the hotel.nBreakfast was very satisfying.nOur suite was big well decorated with all facilities
Stay was amazing! Thank you to Ms. Cristy and Ms. Tina and Mona. Very helpful and approachable.
Hotel was Amazing!! Thank You To The Helpful Staff From The Fron Desk Especially Tina And Cristyu2026 room Service was Also Very Good.Bell Desk Thank You
The hotel itself is perfect!I feel like I'm home. They have amazing staffs. Front desk staffs were helpful esp. Cristy she was very approachable. I highly recommend this hotel. Surely I'll come back!
The location, staff kindness and everything about the hotel. All of the staffs are awesome. Elvis. I won't forget your name. You are a wonderful person. A place to be.