The Mandarin Oriental Jumeira exceeded all our expectations. The kind welcome, quick check-in, and detailed information from the colleagues was great because we arrived late at night. The junior suite was impressive: friendly interior, spacious spaces, everything was for our comfort. The breakfast was very tasty and plentiful. The relax pool was an experience, the service and staff here were also very nice. We felt fantastic, I can only recommend this high-quality hotel to everyone.
The hotel staff is so nice to prepare surprises for me by decorating the room with my favourite animation character. A mini birthday cake is definitely there, with boxes of macaroon and Arabic sweets. Most of the staff are very polite and nice. The spa saloon also treats me with another birthday cake which is really out of my expectation. I will definitely stay at the hotel again if I have time.
When itu2019s time to check out, Iu2019m always sad because I never want to leave. Iu2019ve stayed at the MO in Barcelona, Milan and Paris and the Dubai location really stands out - the food is incredible in all of the restaurants, the staff is always so kind, the gym is world class, the rooms are so spacious and comfortable. I will always come back. Truly an impeccable experience.
The Mandarin Oriental Dubai! I had a lovely experience! ALL the staff were very professional and they played the perfect host!!nThe reception staff are always willing to help and ever so welcoming!nnThe restaurant staff at breakfast especially the receptionists and the managers always go above and beyond! I was served breakfast like a princess 😀nnAnd last but not least, the club lounge staff especially the manager with the “Green eyes”! The absolute best!! The service was immaculate!nnThe rooms 😍😍😍😍😍nThe food ever so fresh and well presented!nnI’m saying a very big THANK YOU to all the staff for making my holiday so memorable and I rate this hotel 15/10 😃
The Mandarin Oriental Dubai! I had a lovely experience! ALL the staff were very professional and they played the perfect host!!nThe reception staff are always willing to help and ever so welcoming!nnThe restaurant staff at breakfast especially the receptionists and the managers always go above and beyond! I was served breakfast like a princess ud83dude00nnAnd last but not least, the club lounge staff especially the manager with the u201cGreen eyesu201d! The absolute best!! The service was immaculate!nnThe rooms ud83dude0dud83dude0dud83dude0dud83dude0dud83dude0dnThe food ever so fresh and well presented!nnIu2019m saying a very big THANK YOU to all the staff for making my holiday so memorable and I rate this hotel 15/10 ud83dude03
The Resort has so many facilities I would revisit mandarin again for sure, the spa is wonderful and the massage service is so unique.nThe only issue was that thereu2019s no private beach and it undergoes some enhancements. Otherwise, the swimming pool is great and the beach is beautiful also the restaurant there and all details was awesome.
I am enjoying my stay at the Mandarin Oriental hotel . The hotel is wonderful. The staff are amazing. The swimming pool staff are so helpful, happy, polite, and they are taking care of everyone in the pool area. The cleaning service is excellent. The staff are professional and wonderful. They clean the room twice a day . Also the valet parking and the receptionist guys are wonderful and smiling all the time . Definitely i will come again to Madarin Oriental hotel .
This was the best service that we have ever had at a hotel! They were all supportive and worked hard to make sure that we had a great experience. We will definitely be staying here again in the future. As a vegan for 18 years, I was so impressed with all of their options. They do have two restaurants in the hotel that are amazing. And the pool service with those little call buttons was super nice and helpful. I think that it would have been helpful to learn more about the locals and the culture and I wanted to ask more questions from the hotel staff but was not sure if that was appropriate. This was our first time coming to the middle east and an Islam country and wanted to make sure that we were respectful and understood norms and respectful things to do and not do. But other than this, I loved it!
This hotel is a definite must!nnThe staff is beyond amazing and accommodating to even early check-ins and late check-outs. They respond to every inquiry and request with a smile.nnThe rooms are nice and spacious. The club lounge is great and an astounding variety of meals. Even the bell boys are great and happy.nnThe beach area is amazing, with great pools, lifeguards, and beachfront.nnI had a great weekend in this hotel, and I would definitely recommend this hotel to anyone. It will not be my last time staying in this hotel for sure!
It was a great experience staying at the Mandarin Oriental Hotel.nThe staff is super friendly and they will assist you with all your needs during your stay at there hotel. Unfortunately the beach was under maintenance, but over all I would defiantly stay with them in my next visit to Dubai.
An amazing experience from start to finish. All the staff were amazing and we loved the valet and front of staff. We couldn't fault our stay. We stayed for 8 nights and the panoramic room was beautiful. Definitely recommend Mandarin and can't wait to stay again
Outstanding service, from the day we arrive, and during our stay till we check-out! One of the Best and memorable Birthday getaway celebration during my husbandu2019s Birthday! A heartfelt THANK YOU! Appreciate your surprise! ud83eudd70u2665ufe0fu2665ufe0fu2665ufe0f
Dear TeamnIt was my first experience at a Mandarin Oriental property and really exceeded my expectations.nThe services were stunning, since to take care of my personal belongs left at room, like sunglasses, cellphone cable, kindly allocated at strategic places with so kindly details. All staff really lovely. Thank you very much
Truly outstanding service and attention to every detail.nI'm been in the best hotels in the world and and the services at MO Dubai are truly best in class.nMy regards to all the staff that take care and attend to every single detail, food and amenities.nKeep up the good work.nCheers from myself and business partners from PortugalnnSee you again soon.
Thank you for the wonderful stay at your beautiful property. All the staffs we met are very polite and helpful. From the valet, reception, restaurant, housekeeping, lifeguard they are all very accommodating. I can see that every staff are well trained on customer care, they are applying it really well to every guests. The breakfast buffet is on top with variety to choose from and with gluten free option in the buffet. The sustainability program is also on top love the idea of filtered water and using glass bottles it does not only save the planet but also takes good care of our health. As we know drinking from plastic bottles is not good for our health. Overall it was an amazing experience. Cant wait to comeback.
It was our 2nd stay at the Mandarin Oriental Dubai and for us as a family with a small child it's the best choice in Dubai. The hotel offers great restaurants, a lovely kids club, a nice pool area and a beautiful private beach. In addition the stuff is amazing - everyone is very friendly and helpful. Especially as well the F&B-Crew; delivers an outstanding service and quality in the 3 Restaurants. Thanks a lot to the hole team for making us such a great holiday!
Truly an exceptional 5 star hotel in a class of its own. A visually stunning property, the Mandarin obviously excels at understated elegance. The staff is amazing! The cater to your every need and ensure you are enjoying your stay. I stayed for two nights and I cannot wait to return. I recommend joining their Fans Of MO rewards program as its gives you great benefits such as room upgrades and late check out.
The entire place is just one giant gorgeous lump of human existence, which alters the very fabric of how one would perceive everything that encompasses oneu2019s life, when finally trying to pamper oneu2019s self away from everything.nnThe 24,000 AED per night suite was worth every penny. The attention to detail is nothing short of sublime as well.
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Wow! Without a doubt the best overall experience I have had at a Hotel in Dubai (and possibly the world).nnThe service is flawless and nothing is too much trouble for anyone- be it at the pool, breakfast, gym or front desk.nnMy only criticism is to use the infinity pool on the roof is an extra charge which seems a little odd considering the rates.nnThanks for a great experience :)
The hotel was accessed our expectations. We had a great time staying in the hotel. We enjoyed the room service. The staff was friendly and kind specially front desk staff Miss Victoria, she was kind and helpful. Also, checking in and out was quick and simple. Also, the room was comfortable, clean and luxury.
The perfect stay The whole vacation was perfect thanks to your amazing service and kindness and professionalism. From the reservation experience and the whole special care and attention we received all along made our stay perfect.nThe Spa was great and very professional.nThe room was so beautiful.nNetsu restaurant was delicious.nHousekeeping perfect as well.nOne point, I couldn't find any music channels on the TV, it could be a nice option.nWe felt very safe with the Covid safety measures.
The Mandarin Oriental Dubai is exceptional in every way. From the moment you walk in the lobby, the beautiful decor takes your breath away. The staff and service are kind, friendly and intuitively meet your every need. There is also a great beach, spa, fitness center, and restaurants. Nothing beats the endless buffet breakfast. It features an assortment of artfully prepared international foods. The resort is centrally located and very easy to visit all that Dubai has to offer. It is a real treat for even the most discerning traveler.
I'm pleased to say your Dubai hotel is quite perfect. The staff are unfailingly helpful and charming. The facilities and room quality are superb.nnI stay in many top hotels around the World, and your hotel is probably the best I have ever stayed in.nnMy only issue would be that (given I must have spent u00a325,000 at the Dubai hotel during the last 6 months), I kind of expect the free breakfast from being a Fan of MO whatever room rate I am on!