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InterContinental Dubai Festival City

InterContinental Dubai Festival City
InterContinental Dubai Festival City
InterContinental Dubai Festival City
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About InterContinental Dubai Festival City

The InterContinental Dubai Festival City offers an exquisite luxury experience with opulent rooms, top-notch dining with a Michelin-starred Chef, an award-winning SPA and renowned pool, and a 4250 m2 Event Center. It is located in one of Dubai's most cosmopolitan areas with stunning waterfront and skyline views. Direct access to Dubai's world-class Festival City Mall and a 10-minute commute to the airport are also available.

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Reviews (7117)

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Dr Arthur Kurt Eilers
Dr Arthur Kurt Eilers
August 21, 2022
Since opening, we're regular have stayed. Beside often our business partner and friends. The executive lounge at 26 floor is with an excellent service, friendly and competent staff. As in whole hotel, since we're went many years ago at Dubai Creek first Intercontinental. The rooms are large and most suits we tried or visited, as our guests were staying are exellent, a little bit disturbing was sometime outside the smell of the water at certain places of the complex. A place we always go back.
Vinod Venugopal
Vinod Venugopal
July 13, 2022
I stayed three nights at this property. It’s a very nice property at a great location with many rooms and ballroom for accommodating guests of large sizes and conduct Corporate events. The rooms are spacious and has all amenities. The food is awesome with cuisine from all parts of the world. The breakfast area crowd management can be improved, though the food replenishment and service on the table is quick.nnThe five star rating was denied because of their horrible concierge/housekeeping delivery. A request for water bottles took close to an hour with multiple calls. Still the guy came with towels instead of water bottles!!! When this property is offering bookings for large groups possibly their efficiency drops down.
Vinod Venugopal
Vinod Venugopal
July 13, 2022
I stayed three nights at this property. Itu2019s a very nice property at a great location with many rooms and ballroom for accommodating guests of large sizes and conduct Corporate events. The rooms are spacious and has all amenities. The food is awesome with cuisine from all parts of the world. The breakfast area crowd management can be improved, though the food replenishment and service on the table is quick.nnThe five star rating was denied because of their horrible concierge/housekeeping delivery. A request for water bottles took close to an hour with multiple calls. Still the guy came with towels instead of water bottles!!! When this property is offering bookings for large groups possibly their efficiency drops down.
Stefan Baldauf
Stefan Baldauf
June 23, 2022
The Hardware of the hotel is good. But the Service especially in Club Intercontinental lets much to be desired.nnWe checked out in the lounge. We were told an amount that our card will be charged. The lounge staff then had problem to print the invoice. He advised that will take care that the invoice is sent soon.nnThe invoice never arrived.nI was charged more than he told menHotel is not available via Phone (no Departement answers)nAfter emailing back and forth they tell me the lounge agent forgot The last night.nThe are not willing to correct their mistake.nnSorry but 5 Star Service looks different for me.
Omar Alamoudi
Omar Alamoudi
June 6, 2022
I enjoined my stay at the hotel. The rooms were clean and the staff were very friendly and helpful. The prices are good compared to other places.nThere is a big mall close to the hotel there plenty of shops and restaurants also there a theme park for kids and movie theater.
Sasha Boden
Sasha Boden
April 26, 2022
Had an absolutely amazing time! 10/10!nWe stayed for 4 night and 5 days and everything that I could of asked for they provided. Our flight arrived very early in the morning and they allowed us a very early check in (because our room was free) which was amazing because I could catch up on sleep and still have a full day. The pool was amazing, I have seen some reviews about building blocking the sun but this is only the case in the morning up to 10:00am which is not a problem at all because I was at breakfast and we used the gym. The pool staff are amazing: everyone one of them, I wish I could put all there names here but truly they are so lovely and helpful! Always smiling and laughing! The reception staff were equally as great! Especially Elisa who allowed us to have a late check out (with a charge which isnu2019t a problem) as our flight was at 1:00am in the morning. The breakfast, the drinks, the food and the buffets all amazing and there are options of all the restaurants in the mall to go to for dinner if you do not enjoy the hotels option. The mall is less than a 2 minute walk! Just such an amazing time and I couldnu2019t ask for more. Also the views! Perfect! Thank you for much everyone!
Sasha Boden
Sasha Boden
April 26, 2022
Had an absolutely amazing time! 10/10!nWe stayed for 4 night and 5 days and everything that I could of asked for they provided. Our flight arrived very early in the morning and they allowed us a very early check in (because our room was free) which was amazing because I could catch up on sleep and still have a full day. The pool was amazing, I have seen some reviews about building blocking the sun but this is only the case in the morning up to 10:00am which is not a problem at all because I was at breakfast and we used the gym. The pool staff are amazing: everyone one of them, I wish I could put all there names here but truly they are so lovely and helpful! Always smiling and laughing! The reception staff were equally as great! Especially Elisa who allowed us to have a late check out (with a charge which isn’t a problem) as our flight was at 1:00am in the morning. The breakfast, the drinks, the food and the buffets all amazing and there are options of all the restaurants in the mall to go to for dinner if you do not enjoy the hotels option. The mall is less than a 2 minute walk! Just such an amazing time and I couldn’t ask for more. Also the views! Perfect! Thank you for much everyone!
Andy B
Andy B
April 10, 2022
I had a very pleasant stay here. It’s a well appointed hotel with an excellent range of facilities, ideal if attending a conference as all that’s needed is under 1 roof. Excellent range of restaurants on site and many more in easy walking distance in the adjacent mall. The staff were all superb and couldn’t be more helpful.
Jackie Edwards
Jackie Edwards
March 19, 2022
A bit disappointed. Room was a good size for Dubai and fantastic view over the Creek. Good range of toiletries. Comfy bed and quiet. Strange lighting system which turns off everything including the electrics which makes it then difficult to charge phones at night. The toilet flush is very difficult as you have to press in very hard with only one finger. Customer service in the restaurant is not excellent as it took four requests to get a cup of tea. Inside eating was better though. Felt uncomfortable drinking in the bar at night as there were ladies there looking for customers. Not what is expected at a five star hotel.
Ahmed Ahmed
Ahmed Ahmed
May 18, 2021
I had a wonderful experience at the InterContinental Dubai - Festival (IHG). The rooms were clean, very comfortable, and the staff was amazing.u00a0 Every staff member I encountered, from the valet to the check- in to the cleaning staff were delightful and eager to help! Thank you! Will recommend to my colleagues!
Aaesha Al Mehri
Aaesha Al Mehri
November 11, 2020
good hotel , clean ans specious, nice view and the easiest way to enjoy the shopping mall and the area around.nexcellent food as usual in intercontinental hotels.nnold furniture was the reason of the 4 stars not 5
Annkurr Srivastav
Annkurr Srivastav
August 27, 2020
Awesome Place the more I Visit the more I fall in love with it ud83dudc95ud83dudc95

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