Palm Jumeirah Kayak Fishing Tour

May from front desk was very helpful.She was very friendly and her communication skills was best. She's very patient and kind to us. Her work ethics are remarkable. She help me a lot during my time at the hotel. Her recommendations for local shops are very useful. She knows the city well. If I may conclude this she could be the ideal type of front desk there should be many other stuffs like her in every other hotels receptions.

Beautiful resort, rooms beautiful, excellent pool and views. Service staff was excellent, especially at the main entrance/lobby and concierge. All of the staff were excellent. On our departure, concierge, Joel, and Jacob were excellent in helping expediting our check out, getting our luggage and arranging a taxi. But all of the reception staff went above and beyond to help. Any time we needed a taxi to visit the various sites, all of the staff worked quickly and efficiently to arrange and coordinate our transport, and were equally helpful upon arrival. Pool staff were also excellent, from the towel to service staff. The staff all around were happy to help. Only thing I would say is the Palm Jumeirah Island isn’t the most convenient location to get around Dubai as no swift access to public transit, but if you’re staying on the island for a holiday, you probably already know that. 10/10

We have just come back after 11 nights at this lovely hotel, we had access to the lounge and whilst all the staff at the hotel were great and very helpful the staff in the lounge were exceptionally good, nothing was too much trouble, always friendly and always gave brilliant. Service. The food and facilities were extremely good. The Spa area has the most relaxing adults only pool and is a lovely area.

Amazing 9 nights in a Junior Suite, half board, The breakfast was superb. The lunch and dinner dine around menus were excellent. Well worth taking half board dine around option. The staff are so friendly and helpful, particularly the door men and Kawsar from house keeping kept our suite spotless. An all round beautiful and luxurious experience.

Fantastic hotel! First holiday as a family and the hotel was perfect. Catered for small children perfectly. Location was superb. Every single member of staff were so welcoming and friendly, so so professional.nJacob the concierge couldnu2019t do enough for us, always at hand to help us going above and beyond to sort anything we needed.nWould happily return!

Fantastic hotel! First holiday as a family and the hotel was perfect. Catered for small children perfectly. Location was superb. Every single member of staff were so welcoming and friendly, so so professional.nJacob the concierge couldn’t do enough for us, always at hand to help us going above and beyond to sort anything we needed.nWould happily return!

Great hotel. Lovely French, Polynesian style. We were a couple but it looked like it catered well for families. The service was beyond excellent. Our housekeeper particularly (Rachna) was wonderful. She kept our room spotlessly clean & well stocked and whenever we saw her she always asked if there was anything else we needed. Each a worked really hard and is a credit to the hotel team. Thank you for the bedtime chocolate too ud83dudc9c

Great hotel. Lovely French, Polynesian style. We were a couple but it looked like it catered well for families. The service was beyond excellent. Our housekeeper particularly (Rachna) was wonderful. She kept our room spotlessly clean & well stocked and whenever we saw her she always asked if there was anything else we needed. Each a worked really hard and is a credit to the hotel team. Thank you for the bedtime chocolate too 💜

Loved the room and my view. Breakfast buffet was great. Service excellent. Lemongrass fragrance throughout hotel amazing. Pool very nice. Ask about photo shoot, they did a great job. I would stay here again.

Amazing hotel on the palm. The service is wonderful, especially in the premier lounge. We had a prestige suite, plenty big enough for 2 adults and 3 kids. The facilities were really good. 2 things I'd suggest are offering complimentary pick up and drop off with the suites and updating some of the technology in the room like the music system. It's still for an iPod, who has one of those anymore. A brilliant location on the palm, amazing views of the new Atlantis royal next door.

Great hotel. The hospitality is top quality. The rooms are very large and comfortable. The hotel is far from everything. If you are looking for a resort just to relax in and not leave then it is perfect for you. If you are looking to see attractions and go out then just know you will need to always take about a 30 minute taxi ride. The only reason I did not give it five stars is because of the breakfast. The breakfast was not to a 5 star standard. Other than that I recommend it for people who are looking to just chill in a resort all day.

Fabulous hotel, our club suite was just stunning, the bath tub is amazing! All the staff here are wonderful very attentive, nothing is too much trouble. All the restaurants are great with a really good selection of varied food beautifully prepared.nBlanca made sure our stay was just lovely.nThe club lounge is great, staff are so kind, making sure you have everything you need. Completely spoilt!nDefinitely arenu2019t come again.nThank you