Mövenpick Amsterdam City Centre

The rooms were smaller than expected, the restroom does not lock?? and where is the bedit?? it’s 2023 hygiene has changed. The closets are extremely small and definitely do not fit anything. There is barely any space to walk in the room and both twin beds are stuck together. Just ask for a queen. We ordered a cot and got simply a blanket on the couch. However, the bed is cozy and comfy the view is spectacular and the food is mediocre. Overall, nothing special it’s an okay hotel.

We were very happy with the size of the room and beautiful view. Everything was very clean, and the beds were comfortable. There are even controls to adjust bed firmness. However, my son had the third sofa 'bed' which was a pad that easily slipped off of the sofa. It would be better if they had a more secure pad. The most important part of the stay though was the breakfast buffet. It was fabulous, and we enjoyed every breakfast. Overall, we would stay here again as it was a cozy and safe hotel appropriate for families.

Rooms are pretty big compared to other stays. I loved the heated bathroom floor. Breakfast and temporary staff were great at the restaurant. Spa facilities were good.nnThe not so good things are the quality of conditioner, shower gel, lotion. No bell boys, or at least i was not offered. I wouldn't say location was that great compared to my other European stays, but it is not bad either. Staff at the front desk can be a bit more welcoming. The welcoming factor was missing completely. We were there for honeymoon but no special arrangements were done.

Upon arrival, front counter clerk was very helpful in getting us checked in especially considering the airport lost my luggage. The hotel is a 15-18 walk from the train station which was a little inconvenience if you are not use to cold weather. The restaurant staff downstairs seemed short staff and agitated. We stood next to the entry way with no acknowledgement as if we were invisible. They were very rude and unpleasant. Two nights in a row, we placed our breakfast door tag at 10pm, only to see it was never collected. Very inconvenient to have to walk and find food in a non familiar area. There was no soap in the shower we had to take a wash cloth to retrieve soap from the sink before enter the shower. For what I paid, I would expect to have soap easily accessible. The coffee pot was dirty and still had a keg from the person before. My 3 stars are based off the overall customer and attentiveness of our needs.

Location was great for our cruise departure, staff was courteous, room accommodated 3 of us without a problem. I originally had am issue that has taken 4 months to resolve, but the hotel has made it all right. Bravo!

Great location if you are planning to go on a riverboat cruise or cruise ship. The hotel is very nice with a surprisingly excellent restaurant. Also the spa is first rate with several sauna rooms. The hotel is within walking distance of a Amsterdam Central rail station.

It's a great hotel with a great view. Only problem is that they charge 50 € deposit per night paid up front ( which means 700 € if you are staying for two weeks) and you get it all at once once you leave (which in a way misses up with your trip budget). I don't know if all hotels in Amsterdam have the same policy, but usually a deposit is a small fixed amount.

Judging by the bad reviews I would say they are making improvements. Staff was friendly and helpful. Hotel/room was clean enough, good towels, comfy beds and good sized rooms. I stayed on the 18th floor and the elevators are fast and we hardly had to ever wait. The fitness room on the mezzanine level was the best I’ve seen in any hotel I’ve ever been. Good sunlight into the rooms and very nice views over the marina. Location wise, it’s about a mile or 2 walk to where all the hustle and bustle starts or you can take the tram in front of the hotel for about $3. I strongly recommend this hotel.

Great location from the train station! Excellent service from the staff (from reception, restaurant, and even room service)! Our room was beautiful, and the view from our room was absolutely breathtaking! If we are ever so lucky to visit Amsterdam again then we will definitely stay here again!