Bice Ristorante

Location of the hotel is very convenient because its in city center. the staff were accommodating. We tried their dining restaurant which is the Avenue, the food were amazing especially the grilled shrimps and lamb, some foods were kind of salty but overall, 10/10 for us.

We went to score for the first thing and it was Really nice. Nice music and such a easy chilled vibe for Monday which is ways nice as it was out day off. Defs will be pulling in again soon :)

It is truly amazing ,from the moment you step in ,you feel like your in another world ,the service was great ,they were polite ,friendly and always serve you with a smile .It is located in the middle of Doha which means it is so convenient to get to so many places and you can walk there .

During my first stay I booked a suite room. As a platinum Accor member, I got welcome drink vouchers. The bar and the restaurant in this hotel are opened only from 5 pm that is not comfortable. When I came to the bar and provided my vouchers, I was informed that I could order only soft drinks. The bartender took my vouchers and with two his colleagues began to look the vouchers. It looked like they saw it for the first time. I went to the reception to Duty Manager who had come to the bar with me to solve this situation.nWhen I came to my room, I found a welcome gift which must be provided according to Accor standards and greeting card signed by the General Manager Mr. Ehab Barghouth. BUT it was a card addressed not me but another guest Mr. Huepping (who is it I do not know) but the first impression was spoiled.nWhen I came to the Executive lounge for a teatime, I was again unpleasantly surprised. I do not know why they say about teatime if they do not serve any tea sets. No snacks, no sandwiches, no fruits. Only 2 types of cookies were displayed.nDuring the evening happy hour, the hotel disappointed again. Soiled plates nobody removed in time and table was full of dirty plates.nOn the second day I was impressed again. The chief delivered instead of hot dish two plates of chips, and they placed them under the hot lamp. Amazing idea. Have you ever seen chips as a hot dish in the executive lounge of any hotel? I do not. I complained about it and the deputy chief informed me that it was somebody mistake, and they would replace it. I was not ready to wait long and left the executive lounge in 30 minutes not to see real hot dishes.nAccording to the breakfast. It was below any expectation. Food variety is very basic and the main problem for me was that the majority food especially salads were local oriented. I did not find a good choice of ordinary European food. Milk products like yogurts, muesli was displayed so uncomfortable that I found them only on the second day.nThe hotel did not display any fresh juice. No signs that they should be ordered. Two servers twice came and offered to fill me still water for breakfast and nobody offered juice. Also, only on the second day I decided to ask if they had juices. And I was asked which juice I preferred. I do not like such a game. I like to see what is available and what can I order instead of playing game if you have it or not.nThe hotel did not display a coffee machine and you must order coffee with the waitress. I asked to bring me three americano with cold me. The server came my table with a metallic jug where ordinary had a brewed coffee. I had to inform the server that it was not an americano. Another server brought me two americano with milk from the café located before the restaurant entrance. I had to remind that ordered three americano.nDuring this time nobody removed soiled plates and the table was full. As I mentioned above it looks like that in Pulman Doha management doesn’t want to control this aspect of service.nThe swimming pool and the gym was located on the third floor but when you leave the elevator you cannot understand where you should go. You see only Spa sign and logically goes there. But the swimming pool and gym located exactly in the other side. Why not to place a directional sign on the wall against the elevator?nThe hotel promised that during my next stay I will not meet the problems, but it was not so. Luckily, I booked only one night stay. The management forgot to include information about my breakfast which was promised in the main restaurant, and I had a long dispute early morning with the restaurant employee Mr. Reda and Duty Manager – Mr. Muhannad, then with Front Office Manager Mrs. Sayda. She considered that nothing happened. They canceled my bill for breakfast I as I understand must be happy. I consider that the hotel’s management: Front Office Manager Mrs. Sayda and Operational Director Mr.Verdun doesn’t understand how to make a team and organize a comfortable stay for the guest in 5 star hotel.

During my first stay I booked a suite room. As a platinum Accor member, I got welcome drink vouchers. The bar and the restaurant in this hotel are opened only from 5 pm that is not comfortable. When I came to the bar and provided my vouchers, I was informed that I could order only soft drinks. The bartender took my vouchers and with two his colleagues began to look the vouchers. It looked like they saw it for the first time. I went to the reception to Duty Manager who had come to the bar with me to solve this situation.nWhen I came to my room, I found a welcome gift which must be provided according to Accor standards and greeting card signed by the General Manager Mr. Ehab Barghouth. BUT it was a card addressed not me but another guest Mr. Huepping (who is it I do not know) but the first impression was spoiled.nWhen I came to the Executive lounge for a teatime, I was again unpleasantly surprised. I do not know why they say about teatime if they do not serve any tea sets. No snacks, no sandwiches, no fruits. Only 2 types of cookies were displayed.nDuring the evening happy hour, the hotel disappointed again. Soiled plates nobody removed in time and table was full of dirty plates.nOn the second day I was impressed again. The chief delivered instead of hot dish two plates of chips, and they placed them under the hot lamp. Amazing idea. Have you ever seen chips as a hot dish in the executive lounge of any hotel? I do not. I complained about it and the deputy chief informed me that it was somebody mistake, and they would replace it. I was not ready to wait long and left the executive lounge in 30 minutes not to see real hot dishes.nAccording to the breakfast. It was below any expectation. Food variety is very basic and the main problem for me was that the majority food especially salads were local oriented. I did not find a good choice of ordinary European food. Milk products like yogurts, muesli was displayed so uncomfortable that I found them only on the second day.nThe hotel did not display any fresh juice. No signs that they should be ordered. Two servers twice came and offered to fill me still water for breakfast and nobody offered juice. Also, only on the second day I decided to ask if they had juices. And I was asked which juice I preferred. I do not like such a game. I like to see what is available and what can I order instead of playing game if you have it or not.nThe hotel did not display a coffee machine and you must order coffee with the waitress. I asked to bring me three americano with cold me. The server came my table with a metallic jug where ordinary had a brewed coffee. I had to inform the server that it was not an americano. Another server brought me two americano with milk from the cafu00e9 located before the restaurant entrance. I had to remind that ordered three americano.nDuring this time nobody removed soiled plates and the table was full. As I mentioned above it looks like that in Pulman Doha management doesnu2019t want to control this aspect of service.nThe swimming pool and the gym was located on the third floor but when you leave the elevator you cannot understand where you should go. You see only Spa sign and logically goes there. But the swimming pool and gym located exactly in the other side. Why not to place a directional sign on the wall against the elevator?nThe hotel promised that during my next stay I will not meet the problems, but it was not so. Luckily, I booked only one night stay. The management forgot to include information about my breakfast which was promised in the main restaurant, and I had a long dispute early morning with the restaurant employee Mr. Reda and Duty Manager u2013 Mr. Muhannad, then with Front Office Manager Mrs. Sayda. She considered that nothing happened. They canceled my bill for breakfast I as I understand must be happy. I consider that the hotelu2019s management: Front Office Manager Mrs. Sayda and Operational Director Mr.Verdun doesnu2019t understand how to make a team and organize a comfortable stay for the guest in 5 star hotel.

My family and I had the pleasure of staying here at the end of September. Undoubtedly the best hotel we have ever stayed in !!!! Wonderful and professional staff , perfect location, superior rooms with undeniable 5 star comfort and an amazing breakfast. Will definitely be back soon !!!!

The best hotel in Doha, all the facilities are new, everything very clean, the design is cutting edge. The staff very warm, friendly and respectful, always concerned about anything you need. I loved the hospitality, without a doubt I would return a thousand times. The breakfast buffet is incredible and the food is very good. The pool is amazing and you have near all the attractions.

One of the most beautiful property in Qatar, From the receptionist to the entire team. Clean, spacious, luxury and beautiful city view. I would like to thank Mr. Omer in the reception for his smile and warm welcoming face not only that also for his support. Also not forgetting Salman the concierge who assisted us. I recommend this hotel to everyone wish to have luxury experience in Doha.

The best stay ever. The environment was pleasant and welcoming. The hotel was wonderful and clean. It was even better than expected. The service was exceptional.They even gave us a complimentary cake and room arrangement for our anniversary celebration.Thank you so muchu2665ufe0fnEvery staff member we encountered, from the valet to the check- in to the one who assisted us were delightful and eager to help especially Mr. Salman who assisted us and arranged everything we needed during our stay there.We are so grateful for his help and his colleagues. They went over and beyond to help make our stay enjoyable especially our kids. They were so kind and friendly.And also the food there, it was amazingu2665ufe0fI highly recommend this hotel.Thank you so much for giving us a one of a kind stay. We will definitely go back thereud83dude0d

The best stay ever. The environment was pleasant and welcoming. The hotel was wonderful and clean. It was even better than expected. The service was exceptional.They even gave us a complimentary cake and room arrangement for our anniversary celebration.Thank you so much♥️nEvery staff member we encountered, from the valet to the check- in to the one who assisted us were delightful and eager to help especially Mr. Salman who assisted us and arranged everything we needed during our stay there.We are so grateful for his help and his colleagues. They went over and beyond to help make our stay enjoyable especially our kids. They were so kind and friendly.And also the food there, it was amazing♥️I highly recommend this hotel.Thank you so much for giving us a one of a kind stay. We will definitely go back there😍