I recently stayed at the Rosewood London hotel in Holborn and was absolutely blown away by the experience. From the moment I arrived, the staff were incredibly friendly and helpful, making me feel welcome and at home.nnThe hotel itself is stunning, with beautiful architecture and design throughout. My room was spacious and well-appointed, with all of the amenities I could possibly need. The bed was incredibly comfortable and I had a great night's sleep each night of my stay.
The Rosewood is an outstanding place. We felt very warm and cared for by each member of the hotel staff. the room service is very prompt and a very attentive staff. the rooms are cozy and felt very comfortable despite travelling with my 2 daughters of which one is an infant. The breakfast is to die for. The entire staff at breakfast at the Holborn Dining Room is so hospitable and caring and well trained in child care. We were served by Howey on most days and he is amazing with his conduct. cant think of any other place to stay in London anymore.
We stayed for 3 night, 4 days for the first leg of our honeymoon. We simply can’t fault our stay. We were extremely well looked after, staff were attentive, knew our names and our occasion and the hotel was breathtakingly beautiful. We enjoyed our room, the bar, and restaurant and especially enjoyed the steam room in the spa centre. We look forward to visiting again.
Another fantastic stay at the beautiful Rosewood London. All staff go above and beyond to ensure each stay is memorable. I cannot speak highly enough of this hotel and its team. Superb location and local amenity. All the finer details make this stay feel completely luxurious. Thank you especially to the lovely Lara from reservations who was just wonderful.
I have an extremely pleasant time and a very warm welcome at this amazing hotel! The view from my room is fantastic! I’ll definitely look forward to returning again!nnTurn out my return stay is even more spectacular! Thank you for the amazing hospitality! The suite is so spacious & beautifully decorated! Their florists are amazing as well💐
Nice hotel with pretty good restaurant.nnThe staff are friendly and welcoming.nnThe rooms are a little dated, but overall an excellent hotel with a great location.nnWill come back.
Lovely looking hotel entrance was a little awkward to locate lovely interior staff were polite and helpful and friendly only little bugbear I had was the room I was in was a little bit too dark took a while for my eyes to adjust. I was also disappointed with the food chicken was dry a very salty and there wasn't much to it I think the kitchen concentration was too much on the look of the plate rather than the taste of the food the sweet was ordinary also not good enough other than that it was a thumbs up.
The room was satisfactory and the staff pleasant. I asked for an extra hour to check out, and the front desk was not cooperative and got a little bit of an attitude with me. Clearly if motivated they could have helped me out.
We had an incredible stay at the Rosewood over our wedding weekend in London! The suite we stayed in was stunning as is the entire hotel. Catherine and the team were so helpful with making arrangements for our wedding suite and other wedding guests staying at the hotel. The butler team was amazing on the day assisting with bringing food and cleaning up throughout the day. I highly recommend the Rosewood for any stay in London. It is a beautiful hotel with an amazing team that is so eager to help. We are so grateful for everything and so glad we stayed at the Rosewood!
Rosewood London, a fantastic hotel in the middle of London. Clean, net and not stiff as you would expect.nAlthough we do have some remarks. At the arrival there was no pick-up, strange after receiving more than 5 mails concerning our pick-up. Someone would be there right after the customs but there was no one. After we called the hotel the driver picked us up and mentioned he was waiting outside. But what’s outside, as the station was having several exits and by mail something else was been told. Not a good start for new guests.nnThe other thing is, we knew we had queen sizes beds (a family room) but we didn’t checked this properly: so the size where much smaller then we expected. After the second day/night we asked the reception if there are bigger beds, but that was impossible. Strange that at the checked out we mentioned this again after they asked if all was perfect, the answer was: if we mentioned it earlier they could handle this… excuse me, we mentioned this.nTherefor we think, no we know, that this kind of information (also pick-up) must be better, especially for this hotel! Therefor only four of the five stars for this five-star hotel.nnEverything else was perfect: the room, the bathroom, the breakfast and even the outside bar/restaurant outstanding.nnHope we will visit the Rosewood again and hopefully they will manage and improve our issues.nnAt the end of our stay one of our kids forgot to take his glasses, after sending a mail we got an early reply that they will send the glasses by post to our home address. Glad that we ended our stay with this great help.n❤️
After staying in other Rosewood Hotels in other countries, we were looking forward to visiting the Rosewood in London. Since it has been branding itself as a “one-of-a-kind luxury hotel”, we got high expectations.nUnfortunately, the only “over and beyond” we experienced was disappointment.nnAccessibility - we stayed here for 3 nights. There was not a single time that we managed to walk to the lobby lift without having to dodge cars trying to park in the front of the entrance(really tight space). Also, there were always groups of people clogging the entrance that appeared to be waiting for something. It’s almost like walking through a farmer’s market; there was a lift that allow us to dodge the lobby area from the dining room, but it never seemed to be working;nnThe room - the hotel itself is pretty, including the bathroom, marbles and unique retro design like all other Rosewood hotels we’ve been. However, the room itself looks like an airport hotel. The room, especially the drawers and cupboards, got this obvious MOLDY smell. A lot of the sockets were broken too. Had to try them out one by one the first night we arrived in order to figure out which ones were working. Also daytime construction happening in one of the rooms near us.nnStaffs were helpful (albeit cold and no greetings if you are not talking to them directly), food was good. Those are the things you could easily get from a hotel 1/2 of the price though. If you like the unique design, come for a meal or drinks. But I wouldn’t recommend anyone to stay here, especially if you’ve been to other Rosewood hotels and got high expectations like we did.
Service and property exceeded my expectations. The property and rooms are beautifully decorated and maintained. It's a stylish place without being pretentious. The customer service at every level from doorman/ front desk/ in room dining operators to housekeeping did their jobs professionally and courteously.
This stay has completely changed my view on Rosewood London, it showed me how valued the guest is at Rosewood, and won me over. Being the founder of a company which primarily sells actual rosewood timber from all over the world, me and this hotel get along well.nnIn short, I will definitely make the Rosewood my primary place of stay on my trips to London from now on, since this experience has been spectacular ! I hope it always will be like that, and that I can become a regular at Rosewood.nnBest,nAli
Had a weeku2019s stay in July for summer vacation: room was well-appointed and the shower was especially wonderful (both in terms of water pressure, not having to wait for water to get to the right temperature), housekeeping and front desk were helpful with everything we needed. However we had some issues with the safe in our room even after two engineers came to fix it. On 1 or 2 days, the room wasnu2019t cleaned even though after we asked for it. The hotel is far from Harrods etc but are near some supermarkets - which was nice.
It is difficult for me to think there is a better hotel in the world. Every staff member was curious with our kids and helpful. The room service was so good we didn't want to leave the hotel. Concierge was engaged with us constantly. The maid service was extremely good and helpful.
I cannot tell you how much we enjoyed the stay there recently. The staff was absolutely wonderful and each had unique personalities that made this trip very special. We will absolutely return.
Excellent location. A quiet retreat from the busy city. The concierge team was very helpful. Highly recommend
Highly recommend, beautiful hotel and great location. Afternoon tea is outstanding. Will stay again next time we visit London!
Had afternoon tea over the weekend. Attentive staff. Cakes etc well presented. Lovely setting. Brilliant themed afternoon tea Salvador Dali.
A delicious and beautiful afternoon tea had with a friend on her birthday. I could have stayed there all day! Our waitress great too.
We are a games hire company Jukebox45s. We were brought in to provide a pool table, air hockey. Ping pong, foosball table, pinball for a football team staying at the hotel. The staff were at the hotel were great. We even got some coffee. Just wanted to say thanks.
We had a great stay at Rosewood London. The edifice is admittedly imposing when you pull up under the arch at the entrance, but in the best way. Externally staid and formal, our experience at the hotel was anything but. We found everyone on staff to be profoundly cordial and approachable. We spent some long days exploring London and returning to the Rosewood each night was a most welcome respite. I expected small rooms and cramped baths in so stately a European hotel but our room was contrarily spacious and easily fit the king bed and a foldaway.nAlthough I generally avoid hotel restaurants when visiting a city with as many options as London, jetlag found us downstairs at The Pie Room one night and it was a shockingly good brasserie. If you're in the neighborhood, just eat there regardless of your accommodations. We invited some local friends to the hotel for a post-workday (for them!) happy hour and they were surprised a restaurant/bar so good lay hidden just a few blocks from their offices.
Gorgeous restaurant! Food options great and decent service. The hotel had a swanky lobby and the rooms were above average, large too.