No staff and attention to one table. Hardly anything to serve and just a pure lack of customer service. Not enough tables outside for guests with limited options to be served. Itu2019s truly sad to be associated with the Fairmont hotel at this rate. They should change the management of the establishment and put customer service a priority. The one star is for the shisha guy. The only friendly face they have.
There is a catastrophic lack of staff, especially on weekends, you have to wait a long time to order, and then to bring the order. Manual please pay attention. The prices here are not small, but there is no service!
June 24, 2023
I love this place. What a hidden gem! The aesthetics are welcoming and festive. It literally makes you feel like you've been transformed to a whole 'nother planet. Sports planet that is! Zacharia makes everyone feel like they're home relaxing. He interacts with guests with a smile and a light-hearted attitude. The nachos are fresh, and the drinks are pleasing. Janak knows just the right balance of potion to pour. Quality drinks, quality food, quality service!