The hotel exudes finesse at every corner. From house keeping to vallet car parking, the staff is amazing. Hilton member status is recognized. By far, one of the best hotels that I have stayed in.nnSomething to note that if you order breakfast to eat in your room, it is considered as part of in-room dining, and will be charged separately and is not included in the room rate. I asked and was told that this is how it is at all Waldorf Astorias.
The hotel exudes finesse at every corner. From house keeping to vallet car parking, the staff is amazing. Hilton member status is recognized. By far, one of the best hotels that I have stayed in.
I have stayed 7 days at the hotel and I have been delighted by the service. Every team member pays close attention to the guests, I have had the feeling of a very good team spirit. In addition to that, the breakfast buffet is extremely rich, my room was squeaky clean and last, taxis keep on driving by the entrance so it is easy to find a ride to any place in the North of Dubai (The Dubai Mall is less than 10 minutes away). If there are no taxis, Uber will do the job very smoothly or the concierge will help to find a solution.
Absolutely incredible stay!nnWhere can we start - from the car door opening all the way to the check out the staff in this hotel have been incredibly attentive.nnIu2019ve stayed in a fair few hotels around the world and I have to say this is the highest standard and what you would expect from a 5 star property. Incredible decors, great facilities and most importantly fantastic staff.nnFood was also fantastic - both breakfast and dinner at the bull & bear were great.nnBest Hilton property in Dubai hands down.
Fantastic. Better than most Four Seasons I've stayed at. Large suite, well decorated. The breakfast restaurant was excellent.
Great location just a few blocks from World Trade. Front office staff was more than accommodating. Hilton Diamond acknowledgment at the front desk. Olivia was able to check me in early with an upgrade as well.nnPremier suite was fantastic, the walk in closet held all my attire with room to spare. Shoe service turn around with a fully booked property was within two hours.nnBull n Bear had a size able breakfast menu with a great international continental selection. I was a frequent patron of the cigar lounge which doubled as a great way to meet with clients in the city.nnDuring my stay I needed to accommodate more guests than my maximum room limit. Property manager was able to secure a room downstairs within 3 hours. Crypto moves fast but Waldorf bent over backwards to accommodate my business needs.nnOverall I felt I was treated better here than most Waldorf properties in the west. Staff was amazing, property was great, look forward to returning. Thank You Waldorf & Al Habtoor Group Management.
Hotel/room was greatnnIn room food was inedible (gummy bears and dates). Rather old and gross. Best to avoid touching in room food/aminieties and hit any cafe.nnI informed the front desk and got a nice call back apologizing.nnPersonal assistants/front desk dont pick up phone calls.
Very sophisticated hotel, loved all the decorations and attention to detail in every corner as well as the chilled music. Food was great! The staff should be more attentive as we were trying to get their attention a million times.
Amazing service, friendliness and attention to detail. New facility, clean and plenty of amenities. Would definitely recommend it when you want to be close to the financial center.
Amazing hotel. Extremely helpful and friendly/welcoming staff. Great breakfast. In particular, I would like to highlight Coral at receptionu2019s friendliness.
I have been to many hotels around the world but this property is just not a hotel, itu2019s a Home.nEvery single person makes you feel home. So fresh, energetic, professional, friendly and so onu2026nThey made my day one of the unforgettable days ever with my partneru2026 u2764ufe0fnA perfect room, a Bar with a beautiful pool and scenic view made everything so memorable.nHotel was so occupied but still the Check-in and the restaurant staff welcomed us like they were just waiting for us.nnThank you team
A beautiful property with AMAZING service, especially at Bull and Bear. Nothing is too much to ask of the team here. Well done and thanks.
I highly recommend this hotel. Great location, cleanliness very high and the service in general leaves nothing to be desired. By far the best hotel in Dubai
As someone who has travelled throughout the world and has stayed at many high end properties this hotel is one of the top three I have stayed at. The location is accessible to everything, the rooms where high quality and the customer service was impeccable. I stayed here for 9 days in June 2021 with my family in a two room suite. The breakfast was impeccable and the hotel views were amazing. The most important aspect for me was how wonderful and welcoming they were to a family traveling with children. I would highly recommend staying here and go down and eat breakfast at Bull/Bear. Thank you for a wonderful stay!
I absolutely love this Waldorf Astoria property. The levels of care that the entire staff goes to in order to ensure your experience is what you want is remarkable. I cannot speak highly enough of this hotel. From entering the property to the rooms, the attention to detail of the overall aesthetic is superb - I love the decor and plush furnishings. The pool, with its' St. Tropez bar, is phenomenal; it's relaxed and the views are great! I will be back...and back...and back for sure!
What a brilliant hotel. The rooms are spacious and fresh with a truly wonderful bathroom. The staff are so welcoming , friendly, smiling who can't do enough to ensure that your needs are catered for. This is a hotel worthy of a ten star rating.