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The Retreat Palm Dubai MGallery by Sofitel

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About The Retreat Palm Dubai MGallery by Sofitel

At the region's first 5-star family-friendly health resort, experience the right blend of holistic wellbeing and Dubai's lively energy.
A wellness philosophy runs throughout the hotel, as it does at all of MGallery's 'Serenity' properties across its network of over 100 hotels, inspiring guests to live a better and more sustainable lifestyle in an alcohol-free atmosphere.
The seaside resort is tucked away on the exclusive East Crescent of Palm Jumeirah and has 255 beautiful rooms and suites, all built with natural materials, earth tones, and a harmonizing Feng Shui concept throughout.

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Reviews (5952)

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ummuammara nafeesa
ummuammara nafeesa
August 20, 2022
The hotel facilities was very good, we had good experience here, especially for the Kids club, thank you for the teacher Michelle and Beryl for taking care our children. We have no worries even to leave them here. Kids has learn many things! Also the staff here very helpful, they know their job, we celebrate our anniversary & no complaints for the service, all compliments service provided! Highly recommended.
Weaam S
Weaam S
July 24, 2022
We had a beautiful stay at Retreat the palm. We were 3 families stayed at the hotel together with my parents and my husband and twins 3 year old for 2 days and I can only say great things about this place. The entire staff was super nice, polite and always ready to help with literally anything. Food was delicious and great.nIt’s a very family friendly hotel, we felt welcome and like at home. Big thank you to the reception team and Shohag one of the room service staffs for his polite attitude and good service.
Siddharth Reddy
Siddharth Reddy
July 3, 2022
This is one of the best stays that we had in Dubai 🥰nEach and every staff member in the hotel was very kind and their hospitality is best that we experienced in Dubai.nnI would like to thank the Reception team. Courtney was so kind and exceptional in understanding us and offered us a room upgrade which we thorougly enjoyed.nnNot just the reception, recreation centre is well managed. We had fun with the beach volleyball and outdoor table tennis and other games. Lifeguards made sure we are safe in and around pool and private beach area.nRestaurant and housekeeping was good.nnWould like come back again 😍
Joel Yoyakkim
Joel Yoyakkim
June 22, 2022
I stayed at the Retreat Palm for a few days with my wife, for my birthday. The location, the ambience and the view from the hotel is delightful. The rooms are quite spacious and well furnished. The food especially the breakfast is top notch.nThe service and customer relations is quite appreciable as well. Although they messed up my wifeu2019s surprise birthday plans at first, they made up for it in the best possible way. We had a great time there and I would highly recommend them for a few nights stay at the palm. Thank you and Cheers to the Team Retreat!
Joel Yoyakkim
Joel Yoyakkim
June 22, 2022
I stayed at the Retreat Palm for a few days with my wife, for my birthday. The location, the ambience and the view from the hotel is delightful. The rooms are quite spacious and well furnished. The food especially the breakfast is top notch.nThe service and customer relations is quite appreciable as well. Although they messed up my wife’s surprise birthday plans at first, they made up for it in the best possible way. We had a great time there and I would highly recommend them for a few nights stay at the palm. Thank you and Cheers to the Team Retreat!
Neel Pratap Singh
Neel Pratap Singh
May 28, 2022
We would like to come back again ud83dude0a Everything in the hotel, service, rooms was in high quality. Staff were kind and responsible. Especially Jun Vile in Front office concierge, he was the best guy! Very helpful, he helped us a lot through everything. He was extremely friendly and always attended to our needs. Exceeded our expectations and made our stay unforgettable. Very good service. ud83dude0a
Neel Pratap Singh
Neel Pratap Singh
May 28, 2022
We would like to come back again 😊 Everything in the hotel, service, rooms was in high quality. Staff were kind and responsible. Especially Jun Vile in Front office concierge, he was the best guy! Very helpful, he helped us a lot through everything. He was extremely friendly and always attended to our needs. Exceeded our expectations and made our stay unforgettable. Very good service. 😊
Ceylan
Ceylan
April 29, 2022
We came here on our first holiday with our 6 month old baby and had a great time. It is a very friendly and clean hotel. The staff go over and beyond with the hospitality.nnRestaurant has variety of food to choose from daily and weu2019ve been really looked after by Marcus.nnMohandas at Reception always greeted us and is really lovely too.nnBeach towels are provided by the pool / sea and the rooms are cleaned to a really high standard daily.nnI would overall recommend this hotel. We really enjoyed our stay. Thank you :)
Ceylan
Ceylan
April 29, 2022
We came here on our first holiday with our 6 month old baby and had a great time. It is a very friendly and clean hotel. The staff go over and beyond with the hospitality.nnRestaurant has variety of food to choose from daily and we’ve been really looked after by Marcus.nnMohandas at Reception always greeted us and is really lovely too.nnBeach towels are provided by the pool / sea and the rooms are cleaned to a really high standard daily.nnI would overall recommend this hotel. We really enjoyed our stay. Thank you :)
Nejma Nassman
Nejma Nassman
August 27, 2021
This is one of the best hotels I have stayed at in Dubai! I came here in November 2020 and this is my second stay here bringing more of the family! The hotel has amazing views of the Dubai marina and of the palm! Amazing pool and beach facilities.nnThe service of the hotel is fabulous, from the front desk to the restaurant to the pool. The staff were really friendly but special thanks to Angela who stood out the most and took great care of us in the restaurant! She was great!nnWe stayed half board and the restaurant never fails to provide delicious food! There is amazing selection catering for meat eaters, vegetarians and vegans!! (Even deserts).nnDefinitely coming back!
ankur chauhan
ankur chauhan
July 7, 2021
The hotel staff was very friendly.nBeing the anniversary they set up the room and surprised us with a small cake , really made the day more special.nThe staff is always ready to help and assist.nThe breakfast offers a lot of variety.nPool and Beach are clean and the view is amazing , sitting in the balcony in the evening and enjoying the skyline view is fabulous.nThe location is away from noise which makes it more relaxing.nShuttle Bus from the hotel to the Mall of the Emirates is very convenient for anyone who wants to go shopping.nAll in all the 5 stars arenu2019t enoughnSpecial thanks to Glenn for being a great point of contact for any queriesnnDefinitely a great recommendation for anyone who wants to enjoy their stay ans relax
u00c7au011flar Kara
u00c7au011flar Kara
May 26, 2021
We really had an amazing 5 days in Retreat hotel. From cleanness to the warm and cost atmosphere, this hotel was a real gem. We booked a premium room not really knowing what we signed for, but especially the club lounge and the staff working there made a huge positive difference compared to other hotel stays.nThey were positive and helpful at all times(Special thanks to Tania!!) , made us feel at home!
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May 25, 2021
Hotel has very pleasant design, nice fragrance in the lobby and around the swimming pool, good aura. People in the hotel have very good spirit, naturally friendly and helpful. Staff is working with each other in good cooperation. Food is very delicious. Mr Chef does his best!!! Thanks to the whole Team for this great experience! Many thanks to Olivier for attention to my request.
Vicky Vicky
Vicky Vicky
April 23, 2021
Best Hotel ever. All the staffs are very polite. Thanks to kids club girls for taking care of my little precious girl. Especial thanks to Jeanette in kids club she done excellent job. I like the kids club too they have a lot of toys to entertained kids. I will recommend this hotel to my family and friends. I will definitely back soon.
Reem Hachache
Reem Hachache
December 25, 2020
Not only is the place super amazing and delicious, surrounded with variety of dishes for the buffet.. But the service and hospitality is so friendly and welcoming. I attended with my husband for Christmas buffet and we (and our bellies) left so satisfied. Beyond satisfied. Highly highly recommended!! The seating outside is just beautiful and relaxing. Thank you so much!!! Will definitely be back

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