Jumeirah Living – World Trade Centre Residence

We stayed in the 3 bedrooms apartment. The place was spacious, simple and neat. Perfect location to the world trade centre exhibition . However the hygiene and cleanness was disappointing. Our bed was full of bed bugs and after 2 nights we checked out with so many bed bug bites all over our bodies. The water supply in the bathroom had a strong chlorine smell which was not pleasant.

We got a smelly apartment more or less on the basement, both bedrooms facing the parking lot in front of the hotel. So, loud sports cars were moved when we were trying to sleep (we had our two toddlers traveling with us which was communicated upon arrival).nThe smell came out of the canalizations and it took the hotel days to fix it and just because I asked again. In between we were provided with an electric air freshener which was again loud and would be the solution provided by the staff for our whole stay.. 🫠nI wrote an email politely “complaining” to the customer service after receiving an email asking for my opinion and never received an answer back. 🙃 but I receive spam ad mails regularly since then.nnSo our Appartement was kind of awful, but the hotels public areas were nice. The breakfast was good and the staff in the restaurant really polite. We still had a nice family vacation because we didn’t spend much time in the apartment. 😊

Excellent hotel. Very friendly staff, every single one of them. Spacious and clean apartments. True hospitality.

Heart of Dubai! Enjoy all the luxuries of Dubai at very easy access. Spacious duplex apartments. Free wild wadi tickets !

The hotel is family and classy.. The receptionist Abdel Halim and the restaurant manager are very helpful and kind

Great location ,nice hotel great staff ,I wish I can list all the name, thanks for Huseen from reception for the great support

It is the second time we had the pleasure of staying at this place. There is not one thing I could say was wrong. Apart from how nice and well presented the breakfast was ,it was the manager Mr. Mathews. What a gentle soul he is. He makes you feel home and take cares of you to such a high level. I wish Mr Mathews best wishes long life and hope to see him again once we re-visit.Thankyou for everything you have done for us.God bless you. Zia and family

Worst stay of our life. We are frequent travellers to many countries and always stay at 5 star properties. This was a nightmare for few reasons as listed below.nOur stay was for 5 days and we had electric problems everyday.n2 days AC not working.nGym steamer doesn’t work and maintenance staff didn’t fix it even as free requesting everyday.nEntire building had power outage one day and the elevators didn’t work for more than 1.5 hours and while residents were stuck at the lobby where there is not even one restroom. Then refrigerator turned off one day. Washing machine got stuck and screwed our checkout.nMaintenance staff behaves like we are stupid because we look like certain ethnicity.nnOnly good thing was gym was awesome, restaurant staff was kind people. Bell boy was a great soul.nnDon’t stay here it is not worth your vacation and mental stress.

Worst stay of our life. We are frequent travellers to many countries and always stay at 5 star properties. This was a nightmare for few reasons as listed below.nOur stay was for 5 days and we had electric problems everyday.n2 days AC not working.nGym steamer doesnu2019t work and maintenance staff didnu2019t fix it even as free requesting everyday.nEntire building had power outage one day and the elevators didnu2019t work for more than 1.5 hours and while residents were stuck at the lobby where there is not even one restroom. Then refrigerator turned off one day. Washing machine got stuck and screwed our checkout.nMaintenance staff behaves like we are stupid because we look like certain ethnicity.nnOnly good thing was gym was awesome, restaurant staff was kind people. Bell boy was a great soul.nnDonu2019t stay here it is not worth your vacation and mental stress.

I love staying in this residencenMohamed Noah he was very helpful

Melad Saeed & Abdulrahim were very very kind and sweet. Excellent service, it was a pleasure. Thank you for having me u2764ufe0fud83dude4fud83cudffb

Melad Saeed & Abdulrahim were very very kind and sweet. Excellent service, it was a pleasure. Thank you for having me ❤️🙏🏻

The staff is complete joke,nThe security standing in front of ballroom is providing wrong information instead of giving clear answer, the car park towards ballroom parking is not clear and there is no sign boards. Missed the meeting due to this and been wasting my time on the roads .

NOT RECOMMENDED.nNo early check-in!nIt is not for Smokers!nYou will have it to go to the ground floor out side the hotel every time you need to smoke a citrate

These guys are the worst!nThey will cancel your booking without any notification.nAvoid at all cost if you want peace of mind.

Very lovely and professional staff, special thanks to Milad he was very professional and helpful

I had difficulty staying in one of the apartments due to nearby smoking neighbors (although it’s non smoking residence). The fact that some residence apartments are partially owned by people, so the hotel cannot manage them. Luckily, the hotel management found an alternative apartment and they were very helpful.nnNevertheless I enjoyed their kind services and associated attractions (Wildwadi and Jumeirah Beach).

I had difficulty staying in one of the apartments due to nearby smoking neighbors (although itu2019s non smoking residence). The fact that some residence apartments are partially owned by people, so the hotel cannot manage them. Luckily, the hotel management found an alternative apartment and they were very helpful.nnNevertheless I enjoyed their kind services and associated attractions (Wildwadi and Jumeirah Beach).

Booked for 3 night.nQuick check in. Staff friendly.nDuplex 2 bedroom apartmentnVery spacious.nBed no comfort. Mattress deformed no both ends. Sleepless. Needs an upgrade.nVery close to exhibition. 2 min walk.nSelf park is available but limited.nBreakfast was nice. Staff in the club lounge are supppppernType of hotel you get calls at 11 AM during check out day for check out.

I have sent them an email inquiry via their website which promises a reply within 24 hours. That happened on 13 August. As of today, 30 August, nobody has bothered to reply to me. If that is what we can call 5 star service, then I am Batman.nI hope this negative review can lower your overall GSS and NPS scores. You do not deserve my business, so I already arranged to spend my money somewhere else. Good job to the GM and the team.

The hotel was beautiful including the spacious rooms, multiple bathrooms and the pool. The one thing we would never forget was the hospitality and the service we received each day during breakfast. Matthew and his team went above and beyond to serve us breakfast and the delicious cappuccinos! We would like to thank you guys for the 5 star service we received from you! Till next time!

An amazing place to live in. Location is great. The factuality is delightful

I loved these service apartments. They are superbly furnished, clean and well maintained with excellent views of the city. Breakfast was served on the 30th floor

A wonderful show cause place which was closed and was helpful for Covid in-patients is now getting back to form. So nice that the such a wonderful infrastructure is getting busy.