February 14, 2023
EDIT: I STILL HAVE NOT RECEIVED ANY EMAIL FROM THE MANAGER BELOW. COMPLETE LIES. I EVEN EMAILED THEM MYSELF AND STILL NO RESPONSE. UNACCEPTABLE FOR A LUXURY HOTEL. SAVE YOUR MONEY AND GO TO AN ESTABLISHED ETHICAL HOTEL.nnI booked a two night stay for New Year’s. I was given two rates for two nights. They ended up charging me double what they promised over the phone for the second night. It has been over a month now I have called countless times and emailed them with absolutely no resolution. It is like speaking into a black hole. Highly recommend you take your money else where. Extremely disappointed and feel completely duped and scammed.
January 25, 2023
Definitely not the first time we like the location and the room very nice big room sameh from bellman help us along upon check in ,gues at room dining very helpful MR Mohamed, Ms salma the most professional Guest relations I have ever met in the hospitality career thanks guys for the whole experience
menekşe şeyma Kaya
January 22, 2023
I attended a cocktail event there at the Family Pool Deck area. Spotless clean, lovely interiors and exterior spaces, great service, and quality food.nEspecially, the chef who was attending the event on 19.01.22 was outstanding.nHe particularly prepared a salad to suit my dietary requirements albeit a fantastic gourmet buffet dinner was set up (that was not including food that suited my diet).
December 11, 2022
As always my stay at Address boulevard was excellent. All the staff are very friendly. The bellman Nizam is amazing, and always remembers me. I also love the cafe.
December 3, 2022
Swanky Hotel with absolutely zero warmth from the staff especially front desk / reception. Had paid in advance for 03 nights, upon check in we were not informed regarding the construction work that was going on and the annoying sounds which we had to endure. There were annoying drilling sounds inside our Burj Khalifa facing rooms, which we were informed was a complimentary “upgrade”. Hotel knew well in advance that I was there to celebrate my mother’s 70th birthday. They arranged for cake and balloons but after a long flight- a 70 year old wants to relax, which didn’t happen after paying a hefty amount for an Address Boulevard hotel room. There were annoying sounds, we had to leave our room only to come back and see nothing in room worked including tv, ac, iPad and even the lights. Finally after innumerable calls to the front desk we were shifted to a basic room which we had booked initially but were given a King bed instead of twin beds. The housekeeping guy who tried contacting his senior during this chaos and asked him whether he would like to come and check out the problems himself started shouting in Hindi over the mobile saying “Main Nahin Ana…I cannot come”.nWe were given club lounge facilities following his mishap. On my mother’s birthday when I was clicking photos of my mother near club lounge we were rudely interrupted and questioned by a person from the security team asking us whether we stayed at the hotel or not, we just showed him our room keys and left. On the last night while DND sign was on, the same IndiannHousekeeping guy knocked at our door around 12:30 in the morning asking whether we needed anything. By the third night I was completely fed up with this hotel and shifted to another hotel. This is an overpriced hotel without any warmth from any of the staff members. I just didn’t like the vibe of the hotel. From beginning of my stay the front desk Asian lady was just being rude tonMe for no reason at all. After taking hefty amounts as room tariff are we not supposed to have some peace once we enter our room ? We have to hear your construction sounds? For which you guys will not give any prior notice?nTrust me the Address brand is much better than what this hotel is. The staff especially is a nightmare. The smirk on their faces are permanent tattoos. Not coming back here and I don’t think we will be missed by the hotel. Please give your “upgraded rooms with shrill drilling sounds” to others. We are not interested.
November 10, 2022
Very nice hotel with excellent central location. Very well managed and maintained. Rooms are clean, smart, well equipped. Good mattress and pillows. Very comfortable. Very good quality food and beverages. Friendly staff. Valet parking.
Aimee Ann Guintu
October 29, 2022
My friend and I visited the address Boulevard last week and spent the whole day at the pool. What made our experience extra ordinary was the treatment of certain staff who have done an excellent service! They talked to us as if we were very special tho we wre on a budget trip 😍 kudos to their Manager Thirimaal who was so helpful, To Francis who was so humble and fun. Shayam and srikant too for just being hardworking!nnThese staff are you real MVP. It’s not ur facilities that made our experience memorable but ur staff!
October 24, 2022
Similar to my review to the Address Dubai Mall I consider also the Address Boulevard a marvelous & stunning Hotel, personally no major remarks except 3 ones related to the events food content at lunchs specifically :nn1st point : The dominant theme of main courses is Indian dishes and I wish some diversification to be adopted.nn2nd point : The meat is sooo hard like a rubber (to be communicated to the chef)nn3rd point : Food to be served in sync with event breaks as many times food noticed very coldnnPlease consider those points as minor improvement aspects the overall experience is amazing & hotel is extremely fantastic !!
October 13, 2022
Very nice hotel. However many things to improve:nn1. The wifi in the hotel does not allow whatsapp voice calls and in general wifi is not stable at all.n2. In the hotel entrance there is someone always that keeps trying to get you high cost fixed price private taxis.n3. If you are with other friends in multiple floors, you cannot go to their rooms(floors)as the elevators require the room ket and will only take you to your own floor.n4. In the rooms the lighting kept blinking.n5. In two of our rooms, the TVs stopped working.n6. The toilet seats were creaking with a very loud noise.n7. In the breakfast you have to keep looking for the plates as they are placed in weird places.n8. In general the staff is very very nice but sometimes it feels that they lack some professionalism.
September 17, 2022
The Address Hotels and Resorts Chain added to luxury lifestyle a new meaning. From the Grand Architecture, to the fine furnishings through the entire elegant surroundings you simply feel that you elevate from the buzz of daily life to a serene and comfortable ambience that you can only find at The Address properties. We'll done and keep it up
September 9, 2022
The Best Hotel & Resorts in Dubai.nI am glad to be back after 2 month. They improve all the time all service and life here. Especially about the new Club lounge, it's awesome very modern and stylish of course with the great team there Khaoula , Augusto and Nora. Thanks for this. Keep going like that.nnWish you all the Best.
S. Amir Paknejad
September 5, 2022
Such great hotel and service. Our waiter for breakfast, Ashu, was so nice and friendly, and every morning he remembered our preferred drinks and omelet type. The room service is also great and the cleaning supervisor, Dilan was kind and polite. Every time we go back to the room it is very tidy and clean. The gym and spa are also great and very well equipped.
August 27, 2022
Nice hotel and staff. However something must be Stopped. One of the people outside the hotel lobby is asking for fixed cash price for trips in a Lexus and telling customers regular taxis are unavailable. I'm sure this conduct is prohibited in Dubai and regular taxis can be called by the hotel and Lexus should be booked through the licensed applications which determine the price. Would appreciate if management could look into this.
Nick Kuhn Sanders
June 23, 2022
Went the Artisan brunch. Excellent food and service.nI just wish there where less hotels named Address ' whatever ' in such a small are it get confusing and access is not always obvious... but the actual hotel is absolutely great.
June 21, 2022
Very good location and extremely devoted staff. It always amazes me how this first entry job people care so much about service, specially considering their very long shifts, and often demanding work and stay conditions. Hope all the good to the staff of this place. A special thank you to Smith from housekeeping.
April 16, 2022
Do yourself a favor and visit this lovely restaurant in Dubai. The service is unmatched. The staff truly cares about your experience. The food is absolutely amazing u2013 everything we tasted melted in our mouths. Absolutely the best meal we had while in Dubai. The coffee and pastries are unique. Every staff member I encountered, from the valet to the restaurant - to the cleaning staff were delightful and eager to help! I would like to come back here again and again. Hats off to Oliveru2019s Management ud83dudc4c
April 16, 2022
Do yourself a favor and visit this lovely restaurant in Dubai. The service is unmatched. The staff truly cares about your experience. The food is absolutely amazing – everything we tasted melted in our mouths. Absolutely the best meal we had while in Dubai. The coffee and pastries are unique. Every staff member I encountered, from the valet to the restaurant - to the cleaning staff were delightful and eager to help! I would like to come back here again and again. Hats off to Oliver’s Management 👌
March 29, 2022
What a memorable stay! Warm welcome by the hotel team, smiles, an amazing room & hand-written notes - we couldnu2019t ask for more. From front office team, housekeeping, pool to F&B Restaurant team - everyone was genuine, caring with attention to detail. We cannot recommend Address Boulevard enough - amongst 500 hotels in Dubai, Address Boulevard stands out with their personalised service & amazing staff.nCanu2019t wait to be back!
November 30, 2020
One of the newest five star luxury hotel in Dubai. Room was furnished very well with modern and luxury furniture and decoration. All accessories and amenities were available. Service was little bit slow. A lot of facilities around like Dubai Mall and boulevard.
November 26, 2020
Very good vale guys on the door. Very good energy from the moment i drop my car. Solo been super good and take care of me while i was waiting for my car. Will definitely come again!
October 26, 2020
This hotel was one of the best hotels Iu2019ve ever stayed in. I stayed there for a king period of time and throughout the whole stay I have only made good experiences. The staff in particular has been outstanding. The guys at the valet and the reception are the greatest and especially the trainer Vladimir who trained me at the gym has been really great.nnI canu2019t recommend this hotel to anyone who wants to experience the highest standards.
October 5, 2020
I was looking online to see the best afternoon tea experience in Dubai and I have found the name of the address boulevard among those names and that was the biggest fake news I have ever come across. The tables at the lounge are too low for an afternoon tea and that made the 4 of us sit uncomfortably trying to reach out to the food. Out of all the savoury mini sandwiches and the variety of mini deserts we could eat nothing but the mini salmon sandwich. The food tasted very old and not fresh at all. The only decent thing was the geish tea they offered us when we were taken to our table.