Manzil Downtown Dubai

We stayed for 3 nights in April 2023. Emma: you are such an amazing front desk person! Heshem: thank you for your help with our luggage. 2 really great staff! Other staff were also very friendly and helpful--too bad that I did not get their names. Great staff makes a great hotel experience.

Very centrally located hotel,nWalking distance to shops (The Dubai Mall) Restaraunt’s and coffee shops.nnModern with a courtyard for breakfast/lunch that converts into an agile smoking area at night, easy access to the sports bar as well.nnNice quiet pool area with a bar and the water is also heated,nnGym facilities available for hotel guests

The tea house is a very nice place. We enjoyed the live music, some tea and a burger. Just the service was not so good. We had to ask several waiters to get what we want and it took kinda long.

The worst hotel I stayed in in my whole life ! I found bed bug in my bed after i woke up in the morning. I spotted one at the fist i killed it and then i found another one under the pillow and under the blanket! I reached them to complain they denied it though i showed them the video and the picture , And all what they did is change my room . -The towels are always dirty with small hair stick to it .n-The Breakfast buffet quality and variety is very poor, even i spotted in the tea cup fly insect from the mint (they didn wash it good before serving it ) .n-I usually leave room around 8 and i come back at 1 most of the time they didn’t clean it yet !

Stayed there for a week. Can’t say there’s anything good in this hotel except the location + reception.nnRoom service was horrible, breakfast is very basic and the fruits are never fresh, the hall and the room itself smelled horrible (I think they might’ve cleaned the hall and the room right before I checked in and it smelled like a dirty wet rug all over the place) I had to crack the window open for the first few days. Bed was comfortable but found some hairs under the pillows which was disgusting.nnTried room service twice and was disappointed both times unfortunately. Their sports bar / restaurant was full of flies and the sandwich was dense as a brick and I couldn’t finish it.nnStaff were friendly especially housekeeping and concierge.

Stupid room design, location is perfect but super noisy and the rooms are not fitted with sound proof doors and windows. Half of the towels are not provided, amenities are not provided at all and the worst was the soap and shampoo dispensers that were difficult to use. Breakfast was super poor. Not worth the price

Run down costly hotel. This place is no longer the nice clean vibrant hotel it once was. Everything is very outdated and you can tell they’ve just given up on this place. The energy is vey negative and the room just looks old and falling apart. This hotel needs a serious remodel and upgrade. Torn old water damaged carpet, broken toilet seat, moldy shower, outdated room technology, motel 5 style in-room coffee, scratches and dented appliances. It looks like a 3 star hotel in Sharjah. I do not recommend this place. Spend the same amount of money somewhere else with much better amenities and newer/cleaner facilities.nHad booking for 5 nights, cancelled our stay after staying one night only and checked into a better, newer cleaner hotel with larger, more modern and brighter room.nI DO NOT recommend this place at all. Too bad, this hotel is located in such great location however.

I travel on weekly basis and this was one of the most disappointing hotels. My room was overlooking the yard and swimming pool area. It was very noisy until midnight. So it was hard to get good sleep. The breakfast variety and quality are worse than most 5 stars hotels in Dubai. During breakfast, I requested coffee 3 times and it was not served. I came to my room only to discover that house cleaning took my shirt from the closet and placed it in lost and found while I was still not checked out until next day. The only advantage is its location. I would not personally stay there again.

Amazing breakfast at restaurant served in courtyard. I loved to stay every morning the food and atmosphere was great. The staff was extremely attentive and hospitable. Can’t wait to go again!

My stay at Manzil hotel was really fantastic. It was nice experience for me. Everything perfect from reception, room and most of all the restaurant in Courtyard. My breakfast was amazing the buffet was perfect the live station and all. The service is top notch thanks for the team you are the best.it was really good experience. I liked the atmosphere. I will come back soon and I will recommend this hotel to my friends and family.

This is an exceptional hotel and I don't know why only 4 stars. It should be 5+. My experience began from the initial welcome. Very hospitality reception by name Aey for check in was very polite and professional. She helped us making changes to have smaller currency as well and Pam for check out. We got a nice room looking Buraj Khalifa beautiful scenery. It worth upgrading for the view. The breakfast buffet was amazing with a wonderful staff. They provide you coffee, tea, or your choice of juice. I stayed there for 6/30 until 7/10/2022 and the entire staff customer service were amazing and very consistent the whole 10 days were there. Definitely I'll come back.

Really nice lobby and cool overall ambiance. Visited the exception lounge the food was amazing going together with the great evening views of the downtown boulevard but just couldn’t understand excessive presence of idle people in the lobby, felt like there was some campaign going on

I want to thank Habib Allah for his great efforts that he does everyday. He is a good boy and I like his work very muchnHe also cleans the room every day in such a way that I do not find any vinegar for us in anything. Really, I am very enjoying and I especially enjoyed the service of all the workers i want To Thank you Habibullah and all the staff you make me feel like I am in my house in Tunisia 🇹🇳 ❤️

I was initially worried having read reviews, and perhaps as they’ve been open longer now there has been a significant improvement but I had a great stay!nnThe service was fantastic and the poolside is wonderful! Mainly guests and not a general social spot which differentiated it from other places.nnThe architecture and decor is stunningly and I’ll definitely be staying there again in the near future!nnThe rooms were spacious, with a beautiful bathroom and the twin room has two queen beds with space around both which is not common! Loved it!

I was initially worried having read reviews, and perhaps as theyu2019ve been open longer now there has been a significant improvement but I had a great stay!nnThe service was fantastic and the poolside is wonderful! Mainly guests and not a general social spot which differentiated it from other places.nnThe architecture and decor is stunningly and Iu2019ll definitely be staying there again in the near future!nnThe rooms were spacious, with a beautiful bathroom and the twin room has two queen beds with space around both which is not common! Loved it!

We loved the Al Manzil hotel, the staff is welcoming, the rooms are really well kept, and we want to thank the young man Shakel Ahmed who took care of us as soon as we arrived, always smiling. It was a surprise each time to come back and find our room perfectly tidy. This is a very high quality hotel. Thank you for this wonderful stay.

Decent hotel with a warm welcoming staff. Iu2019ve been here several times for meetings etc. The lounge is pretty good for business meeting. It gets too noisy in the evening.

The staff did everything to make our stay pleasant, but the room furniture is very old and definitely needs renovations. I donu2019t think it deserves to be four stars and definitely not worth the money. I also had issues with a missing item (my medical face wash) and they couldnu2019t find it (just vanished) but overall it was an okay stay. The location is great

Absolutely amazing. I had room service twice, once when I arrived at night to the hotel from New York and the second time was the morning before I checked out.nnI was staying in the back location so I did not hear any noises and slept like a baby. I could still see the nice Dubai city night view from outside my window.nnThe food display for room service was impeccable. I only have one small complaint about my breakfast wafflesu2014it was a bit soggy when I had it due to it being delivered to me later.nnWhenever I had any questions or concerns I had called the main service line and they immediately answered my questions. Everyone was extremely polite and I loved staying at Manzil Downtown.nnAnother note is that it is literally in the downtown area of Dubai so everywhere is walkable for meu2014as I walk everywhere in New York as wellu2014so it felt very comforting.nnDefinitely a hotel I recommend staying at. If you canu2019t stand noise at night, make sure to ask the staff when youu2019re checking in if you can sleep at the side of the hotel with no noise. (:

I had fantastic breakfasts served by Raj. The food was highest quality and that mixed with Raj's enthusiasm and professionalism brought the most pleasant experience. Thank you!

Hotel has a nice location near Dubai Mall. Breakfast was extremely good with great choice of food and the staff was amazing and friendly ! I Highly recommend

Warm greeting and very nice room. However, the breakfast was pretty underwhelming but that might be due to the Covid restrictions.

Very friendly and professional staff. The breakfast is also very tasty and satisfying. I'll recommend anyone to come visit Manzil downtown and definitely try out their breakfast.