I travel on weekly basis and this was one of the most disappointing hotels. My room was overlooking the yard and swimming pool area. It was very noisy until midnight. So it was hard to get good sleep. The breakfast variety and quality are worse than most 5 stars hotels in Dubai. During breakfast, I requested coffee 3 times and it was not served. I came to my room only to discover that house cleaning took my shirt from the closet and placed it in lost and found while I was still not checked out until next day. The only advantage is its location. I would not personally stay there again.
My stay at Manzil hotel was really fantastic. It was nice experience for me. Everything perfect from reception, room and most of all the restaurant in Courtyard. My breakfast was amazing the buffet was perfect the live station and all. The service is top notch thanks for the team you are the best.it was really good experience. I liked the atmosphere. I will come back soon and I will recommend this hotel to my friends and family.
This is an exceptional hotel and I don't know why only 4 stars. It should be 5+. My experience began from the initial welcome. Very hospitality reception by name Aey for check in was very polite and professional. She helped us making changes to have smaller currency as well and Pam for check out. We got a nice room looking Buraj Khalifa beautiful scenery. It worth upgrading for the view. The breakfast buffet was amazing with a wonderful staff. They provide you coffee, tea, or your choice of juice. I stayed there for 6/30 until 7/10/2022 and the entire staff customer service were amazing and very consistent the whole 10 days were there. Definitely I'll come back.
Really nice lobby and cool overall ambiance. Visited the exception lounge the food was amazing going together with the great evening views of the downtown boulevard but just couldn’t understand excessive presence of idle people in the lobby, felt like there was some campaign going on
I want to thank Habib Allah for his great efforts that he does everyday. He is a good boy and I like his work very muchnHe also cleans the room every day in such a way that I do not find any vinegar for us in anything. Really, I am very enjoying and I especially enjoyed the service of all the workers i want To Thank you Habibullah and all the staff you make me feel like I am in my house in Tunisia 🇹🇳 ❤️
I was initially worried having read reviews, and perhaps as theyu2019ve been open longer now there has been a significant improvement but I had a great stay!nnThe service was fantastic and the poolside is wonderful! Mainly guests and not a general social spot which differentiated it from other places.nnThe architecture and decor is stunningly and Iu2019ll definitely be staying there again in the near future!nnThe rooms were spacious, with a beautiful bathroom and the twin room has two queen beds with space around both which is not common! Loved it!
I was initially worried having read reviews, and perhaps as they’ve been open longer now there has been a significant improvement but I had a great stay!nnThe service was fantastic and the poolside is wonderful! Mainly guests and not a general social spot which differentiated it from other places.nnThe architecture and decor is stunningly and I’ll definitely be staying there again in the near future!nnThe rooms were spacious, with a beautiful bathroom and the twin room has two queen beds with space around both which is not common! Loved it!
We loved the Al Manzil hotel, the staff is welcoming, the rooms are really well kept, and we want to thank the young man Shakel Ahmed who took care of us as soon as we arrived, always smiling. It was a surprise each time to come back and find our room perfectly tidy. This is a very high quality hotel. Thank you for this wonderful stay.
Decent hotel with a warm welcoming staff. Iu2019ve been here several times for meetings etc. The lounge is pretty good for business meeting. It gets too noisy in the evening.
The staff did everything to make our stay pleasant, but the room furniture is very old and definitely needs renovations. I donu2019t think it deserves to be four stars and definitely not worth the money. I also had issues with a missing item (my medical face wash) and they couldnu2019t find it (just vanished) but overall it was an okay stay. The location is great
Absolutely amazing. I had room service twice, once when I arrived at night to the hotel from New York and the second time was the morning before I checked out.nnI was staying in the back location so I did not hear any noises and slept like a baby. I could still see the nice Dubai city night view from outside my window.nnThe food display for room service was impeccable. I only have one small complaint about my breakfast wafflesu2014it was a bit soggy when I had it due to it being delivered to me later.nnWhenever I had any questions or concerns I had called the main service line and they immediately answered my questions. Everyone was extremely polite and I loved staying at Manzil Downtown.nnAnother note is that it is literally in the downtown area of Dubai so everywhere is walkable for meu2014as I walk everywhere in New York as wellu2014so it felt very comforting.nnDefinitely a hotel I recommend staying at. If you canu2019t stand noise at night, make sure to ask the staff when youu2019re checking in if you can sleep at the side of the hotel with no noise. (:
I had fantastic breakfasts served by Raj. The food was highest quality and that mixed with Raj's enthusiasm and professionalism brought the most pleasant experience. Thank you!
Hotel has a nice location near Dubai Mall. Breakfast was extremely good with great choice of food and the staff was amazing and friendly ! I Highly recommend
Warm greeting and very nice room. However, the breakfast was pretty underwhelming but that might be due to the Covid restrictions.
Very friendly and professional staff. The breakfast is also very tasty and satisfying. I'll recommend anyone to come visit Manzil downtown and definitely try out their breakfast.