December 27, 2022
So far my stay has been filled with mixed views of this hotel. Upon arriving at the hotel with the understanding that we are all inclusive, were not met. Many drinks foods were not inclusive, causing confusion and frustration between the family members. How can you get an alcohol drink for free but not a milkshake for the children? The water sports that are on offer are operated by an outside agency that are not on site and no one to operate that service, why? They offer children’s play facilities, but they are being used for storage, no indoor play area or activities, why?nI shall be adding more reviews as my stay continues.
November 27, 2022
We stayed here for 14 days AI and from start to finish it was excellent.nNothing was too much trouble for the staff and they were all keen to help and advise with any questions we had.nWe had an executive suite (218) which was huge and had every amenity there you could wish for.nIt was serviced everyday and could not fault anything.nFood in Flavours was very varied, lots of choice and delicious.nWe enjoyed the A la carte at Le Bistro a few times also excellent.nWe absolutely loved the B Lounge and pool bar. The Manager and staff of these go above and beyond. Always smiling, polite and helpful.nIt was so nice to see them everyday and also good to see staff respect their manager as even when he wasn't around they maintained his high standards.nAbsolutely great stay and we shall return.nThank you for an amazing holiday.
November 7, 2022
We stayed a total of 6 nights at the Sheraton Abu Dhabi. The staff were all very hospitable and welcoming. We were even surprised with a beautiful welcome gift of fruits, pastries, and wine which really made us extra special. The only minor issue was the shower did not drain well despite having maintenance fix it, leaving a trail of water on the bathroom floor any time we used it. The gym is well equipped, with a steam and dry sauna in the locker area. The pool and beach area were fantastic lounge spots where we enjoyed a beautiful view of the sunset. Overall, really enjoyable stay!
September 21, 2022
That’s such a good deal in low season(I’m not sure the price in high season).nnThe staff could deal with my situation quickly. There was no slippers in our room then I contacted staff via App you didn’t even meet anyone in person. They sent things I need in ten minutes.nnBreakfast buffet is rich and delicious.nThe beach and pools are a bit small but good for relaxing.
September 20, 2022
It has been a while since I stayed in this hotel. This time I was here with my family and we had two rooms. The hotel has been renovated (it was badly needed) and the renovation makes a big difference. The rooms now look fresh and new. I do have a couple of complaints though regarding the renovation. The first issue is the bathroom sink. One needs to be a giraffe with a long neck to use it. Forget about children using it. It is so far from the edge and the faucet is far too. The other issue is the fridge. It does not really work. In both our rooms, the fridge was there for looks only. Apart from these two issues, the rooms are great.nThe staff is amazingly friendly. We stayed a long time and they were very helpful. Everyone from management to housekeeping staff made us feel welcomed. If there is a note regarding the staff, it is about the house keeping staff. The room carpets, even after the daily cleaning, were still dirty. One of my kids dropped something and made a small spot outside of the door. That spot stayed there the whole time we were there. No one bothered to clean it. I did not inform the staff because, in reality, this is ABC of housekeeping.nIn general, it was a nice stay. The cool swimming pools in the Gulf heat were a blessing. The breakfast was full and healthy. The room service food left a bit to desire but the regular restaurant food was fine. The hotel has an amazing workout area, tennis (outside so really cannot play in the summer heat) and squash which we enjoyed almost daily.
August 27, 2022
This is a lovely hotel. Stayed here for 3 nights/4 days. Rooms have good arrangement style. Modern bathrooms. Fantastic buffet and breakfast area. I think the hotel is lacking a bit of helpful service that should take it to the 5-star level but ok Iu2019m judging by one receptionist we werenu2019t really fond of when we arrived. We experience a much more helpful receptionist in the morning who provided great advice and tips to get around.
August 27, 2022
This is a lovely hotel. Stayed here for 3 nights/4 days. Rooms have good arrangement style. Modern bathrooms. Fantastic buffet and breakfast area. I think the hotel is lacking a bit of helpful service that should take it to the 5-star level but ok I’m judging by one receptionist we weren’t really fond of when we arrived. We experience a much more helpful receptionist in the morning who provided great advice and tips to get around.
July 9, 2022
Excellent experience, starting from a very welcome smile check in, royal suite & diplomatic suite is both recommended for family or a group friends to enjoy time, the rooms very large, seating and dining area, the lounge club serving an amazing selection of foods, swimming pool and private lagoon. All of all is great. itu2019s completely recently renovated.Thank You.
July 9, 2022
Excellent experience, starting from a very welcome smile check in, royal suite & diplomatic suite is both recommended for family or a group friends to enjoy time, the rooms very large, seating and dining area, the lounge club serving an amazing selection of foods, swimming pool and private lagoon. All of all is great. it’s completely recently renovated.Thank You.
April 14, 2022
We stayed there just for a day but it was absolutely great. Our toddler thoroughly enjoyed the pool & private beach area. The breakfast was good with nice variety & it all tasted good, too. All the staff were so friendly, warm & welcoming. It was a good stay overall for our family.
March 15, 2022
The resort is well maintained and the staff is very friendly. This review, however, is more for the on-site restaurant, Le Bistro, which I felt was underrated. The food was delicious and prepared perfectly. I asked for a medium rare steak and the staff delivered it just as I had expected. The employees were also very friendly and sociable. My waitress, Cheynae, was particularly very helpful. If you're looking for excellent service coupled with the excellent food, this is the place.
February 23, 2022
We had the pleasure of staying at this property for 2 nights, and it was fantastic. The hotel is beautiful, the rate was extremely reasonable and the food was fantastic. The club lounge was closed and and so we ate at Flavours restaurant for every meal. Let me tell you both my wife and I are in agreement that it's the best buffet we have ever had! Thank you to all the servers there that made it extra special, each one that we interacted with deserves a shout out. The rooms were recently redone and very nice, and the pool had a great vibe to it. Overall, I think this is the best value for quality Hotel in Abu Dhabi. We will definitely be back!