Though we had only stayed here for one night we enjoyed our stay. The location is great, hotels looks absolutely pretty and clean. Staff are all helpful and great. They upgraded us to a better room and we really loved our experience. Absolutely recommend it if you are looking for a beautiful and clean hotel with great service and short walking distance to so many good restaurants, bars and Red light district.
I can't say enough good things about this hotel. It is so beautiful; the rooms and beds are so comfortable and the staff is fantastic! From the very welcoming check in process to the awesome concierge, we were delighted. Great location, too. The breakfast buffet is off the charts in the remarkable Winter Garden. Would recommend to anyone & everyone! Fantastic!
My wife w I decided to celebrate our anniversary in Amsterdam. The Grand hotel made sure that we enjoyed our stay and before arriving, they informed us that our room Will be specially decorated. Once we arrived, we found the room filled with lovely decorations. The hotel was helpful and friendly and the service was quick and superb. I tried the breakfast at the Wintergarden restaurant and it was a very delicious.nnOverall, out stay at the Grand Hotel was excellent and will definitely come back one day.
This hotel was a great stay in a very convenient part of Amsterdam! We literally walked everywhere. Service was excellent and the staff was very kind and friendly. Great, comfortable king bed and a nice shower. I wouldnu2019t pay for the breakfast as it looks pretty basic and thereu2019s so much to eat in Amsterdam. Check out The Tailor cocktail bar within the hotel and also make a reservation at The White Room for a fine dining experience!
The hotel was fully refurbished and itu2019s looking pretty good. The location and staff are EXCELLENT. The breakfast is in such a lovely restaurant and the food great. We just thought that the pillows could be better. I struggled to sleep on them every night. And the AC should be made to work better. The rooms were boiling!
I chose this hotel as the place to propose to my girlfriend of 6+ years.nnThe evening was perfect, and Maaike on the staff made sure of that. She and her team corresponded with me in advance of the proposal and they nailed every detail.nnI booked a package deal with a mind-blowing supper at The White Room and the breakfast the next morning was just as good.nnWe will be back, especially considering it now holds special significance in our lives.
Hotel with an old school vibe. A good location in terms of it being downtown. The staff were all super friendly which I really appreciate. Very good cocktail bar and cozy bistro. The room was a good size with a separate living room. I like the smaller boutique hotels a bit more but this was definitely a good hotel.
Great hotel with great location and amazing staff. I traveled a lot of places and visited a lot of hotels but service and courtesy like I got here I did not get anywhere.I was on vacation with my sister who moves around in an electric wheelchair and she can no longer wait until the next vacation here.nI want to thank the hotel team especially Beatrice for everything. This is not our first vacation at this hotel and Beatrice immediately remembered us and made our vacation perfect,thank you so much for everything.
My favorite hotel in Amsterdam. Nice location, direct at Dam square. The quality has been raised the last couple of years. Friendly and helpful staff. Nice bar and coffee place. The winter garden is nice for breakfast.nIu2019ll recommend this hotel.
Lovely staff and amazing hotel. We had a few issues at first however the staff were very kind and understanding and they made sure we were very happy with our stay. Will visit again. And special thanks to Beatrice for making our stay wonderful.
Great location!!!u00a0 Gorgeous hotel!nNice and attentive staff.nWonderful breakfast, had everything and in abundance.nnWe had an issue with our room and they tried to fix it, apologized about it and even offered to switch us to another room.nnCon: need to wait a long time in line at reception (had to do it 4 times).
The staff is amazing. The breakfast is a must. Definitely add the breakfast. Marilen, Rosanna, Aida, Jocelyn Joey, and the best omelette makers ever make it a great experience.nI would have given the hotel 5 stars but we did not have hot water in the shower.
The service from the moment we arrived was exceptional. We were greeted by Veronique who instantly made us feel welcome and checked us in. Every member of staff was attentive warm and friendly, taking care to ensure our experience was one to remember and personable. The breakfast was amazing and the atmosphere to match in a beautiful setting. It was a couple's break for my birthday and the staff/hotel made sure our stay was extra special with amazing gestures which will stay with us. A massive thank you, would highly recommend and if or when we are in Amsterdam again, we will definitely be staying here again u263aufe0f.nLocation u2b50u2b50u2b50u2b50u2b50nCustomer Service u2b50u2b50u2b50u2b50nFacilities u2b50u2b50u2b50u2b50u2b50nExperience u2b50u2b50u2b50u2b50
Amazing and beautiful hotel. Love it!!! Perfect location, comfortable room, nice and helpful staff. Recommend to take bikes from the hotel. The Cafe is also good. Delicious breakfast. There was not enough hagelslag :). We also had the best price.
Summary of our stay here is excellent hospitality and customer service.nnWe had an issue in our room where the night light would not turn off. We called the front desk and they sent a technician. When it became evident it was not being resolved immediately, to our delight, they did not hesitate to upgrade us immediately to a bigger room.nnAdditionally, the excellent service at the breakfast. With fast service on seating and beverages delivery by the lovely waitresses, it was always a great start to our day. Many thanks to Jocelyn, Aida Barerra Rosanna, Edna
Fantastic location, far enough that one can have a nice and silent stay away from the vibrant areas. Du00e9cor in hotel was funky and out there. Comfy beds, rooms on the small side but nicely decorated and well equipped. The towels/bath sheets in particular were of a really good quality. Staff were excellent and made our stay very relaxing and comfortable.
We had such a lovely stay! We really enjoyed the location, the service, and the rooms itself. A special thank you to Damien who went above and beyond to assist us with our room. Your effort and help really made all the difference to our trip. We will definitely be back again!
Location location location!!! This is where you want to be. Everything is basically walking distance. And itu2019s just a nice area. Hotel was beautiful, very clean. Staff is extremely helpful and kind. Rooms are spacious, clean, beds and comfy. We got upgraded twice. Would definitely recommend and come back here. Housekeeping comes early- very thorough and refills everything !!! Thereu2019s water, a nespresso machine and tea kettle as well in the room. Breakfast is actually very decent although not many vegan options, but mynHusband enjoyed it. They also have non diary milk :)
I was here in 2019, it was the very first time I visited Amsterdam. The hotel services are so friendly especially the receptionist staff, they were very helpful and so patient to me because of my English isnu2019t so good ud83dude05. What I love about this hotel is in a very strategic location which is good for the tourist! Definitely will come back and stay in here if I visited Amsterdam the future!
The service is sublime! We have spend our honeymoon weekend in Krasnapolsky, they gave us an upgrade to a suite with the best view and they decorated our room with rose petals and balloons. Our first evening they have set a table at our room, for our dinner. It was delicious! Breakfast is nice, staff is very kind and friendly.nWe will come back!
Beautiful hotel in a perfect location ud83dudc4cud83cudffbThe staff are incredibly friendly and helpful. I would highly recommend staying here if you get a chance. The cocktail bar is a perfect place to relax and enjoy a delicious, well mixed drink.
I have stayed two nights in this iconic hotel.nThe rooms are large and nice. Make sure to ask for a room in the main building, as there are in August 2021 building works happening in their extension and it gets extremely noisy during the day.nBreakfast is great and served in a beautiful place.
I think it's awesome. When you are going to Amsterdam, this is the hotel you will going to love. Honestly it is not cheap but if you like luxury and service just give it a try. You will find out that it is pleasantly quiet.