Conservatorium Hotel | Amsterdam

I had my birthday lunch at the ‘Brasserie’ and it was exquisite. You’re being welcomed at the entrance by two kind gentlemen, you walk up the stairs and have a feeling you’re in a movie. Staff is utmost friendly, professional and the service is perfect. The lunch menu is delicious, plenty of options to choose from. Definitely recommend booking a table in advance. Easy accessible with public transport. Also by car, just 3min walk you have the parking garage “Qpark Museumplein”.

I stayed here in September '22 a night for work. The hotel is beautiful. The concept of a rain shower is providing you with a luxury experience (in a luxury hotel), the rain shower head in my room was soo dirty that water only flowed out of about 40% of the small water holes; an absolute disgrace for a hotel that claims to be a 5 star luxury hotel. The reaction of the staff, when I mentioned it at check out, was well rehearsed, but not sincere and slightly arrogant. This hotel is not recommended.

Wonderful hotel, the staff are super friendly and always go above and beyond in their service, and the rooms are fully equipped with everything you could possibly need, including TVs next to the bath!

A very nice hotel, but there were times when service missed the five star feel. That is not to say that service was poor, or that staff was rude, but for the price, it didnt quite hit the mark.nnThe room itself had a strange layout, but was tastefully decorated. The HDMI inputs built into the wall did not work correctly, so to use an Apple TV we needed mess with awkward and overly complicated TV system. The a/v equipment as a whole was quite outdated and could stand an upgrade. Bed was comfortable. HVAC fan stays on unless you turn the system off, and it hits you in the face as you lay in bed.nnIn room dining was the major disappointment during our stay... We ordered room service one night, and it was completely forgotten about. I figured the kitchen might just have just been busy, so waited ~80min to call back. By that time, it was a different shift, and they had no record of the order. It eventually did come, but when it did, the pasta was cold (like refrigerator cold) and one of the salads had no dressing.nnThe sushi restaurant was quite nice, with good quality fish and a good assortment of other dishes. Dessert, however, did seem to be more about looking ig ready rather than being balanced and tasting good. I will give it to them though, it did look very nice. The staff was a bit cold and impersonal, which could come off as pretentious.nnDoor staff really stood out... They were exactly what I expect when at a 5 star hotel, and did a good job setting the tone for the hotel. The gentleman who helped us at check-in continued to greet us by name whenever we saw him, which is something I don't expect, but am very impressed by.nnAll in all, I would stay here again. The area has a couple good restaurants/shops, but the fact you are so close to multiple tram lines, it's easy enough to go wherever you want. It was a great base to go out and explore the city.

Housed in a stunning building, the hotel allows itself to live off of impressions. After the first few have passed, you are left with multiple problems to tackle as a guest. Rooms for example. When booking a suite expect to land a fail like us: tiny to no windows, low ceilings, and a stale smelling bathroom unit. The request to be moved to a different room was only fulfilled after a long discussion. And ended with a warning that we might need to move for another guest. Another major inconvenience was the SPA. Staff is not just leisurely dressed, but also behaves as if you are visiting them in a student run massage parlour set in their living room. We were assured that we would be called, if an appointment opens. But when we were, the staff wanted to know, if we can return a dumbbell we took from the gym. After repeatedly explaining we didn't even go to the gym that day, the manager called us and asked again to return the dumbbell. We could only stop the harassment by suggesting to check the surveillance cameras. Next day we nonetheless received an email that there was a "no show" for a massage, we never got to book. And another request about the dumbbell, when calling in to explain that we didn't get to book a massage. Annoyance levels were kept afloat in the Brasserie as well with the waiters generally forgetting at least one thing we ordered. There are other hotels in town, which deserve the five star rating far more than this house.