Hotel Marquis Reforma | Mexico City

I’m floating on air after my incredible massage by Javier. He’s skilled, knowledgable, and gave me one of the best massages I’ve ever had (and I’ve had a lot). Definitely request him, as his he is able to do both a lot of pressure (which I requested) while also offering a light touch on the relaxing facial massage at the end. In addition, the spa was wonderful and completely made me a new person after a long week of work! Thanks so much Javier!

My review is for the spa, I did not stay in the hotel. Hospitality was great, a very relaxing experience.

What a beautiful Hotel!nnUpon arrival the staff give you a 5 star treatment and make you feel you are the most important guest at the hotel.nnI got upgraded to a bigger room with a beautiful view of the city and my room was beautiful!nnIt’s a georgeous hotel located 2 blocks from Castillo de Chapultepec and a block away from la Diana Cazadora.nnThe restaurants are top notch as well as the piano bar and the service is great!nnI cannot wait to go back and stay in this hotel again.

Perfect location, quiet but central. Beautifully designed. Courteous same time helpful staff.nSpacious, clean rooms.nBeautifully decorated.nnHighly recommend to include breakfast. Waters went off their way to meet or needs.

Excelent quality for the price. Ideal location if you plan to walk around the city. Good service. Heated pool is a bonus.

We stayed at the Marquis Los Cabos and loved it, so when we were looking for a hotel in Mexico City, the Marquis Reforma seemed like a good bet.nnLet me just say that this is NOT a 5 star hotel. Yes, it’s in a great location but the rooms are small & outdated and they don’t even provide coffee with their coffee maker (you have to pay $2 per coffee pod). In fact, all the other amenities were also an extra cost (pool, spa, etc).nnThe staff was always very pleasant and helpful, so if they invested in upgrading a few things, this hotel could be worth it but with so many hotels in this area and depending on your price point, maybe this isn’t the place for you.

art deco paradise! the spa is delightful. make sure to see maricarmen at the spa, she is ultra talented and wonderful!

We had a day trip to the spa and it was excellent. Salvador the host was so at tentative and couldn’t do enough for you making sure you had plenty of fresh warm towels, drinks and anything else that you needed. He went above and beyond to make you feel welcome and relaxed. I had the anti stress massage and it was so relaxing and the sauna, steam room and jacuzzi were very clean as well as having the place to ourselves which is what we wanted. A perfect, peaceful and relaxing afternoon I highly recommend.

Magnificent hotel, and location.nThe service is perfect. Clean, and professional.nThe restaurants so good.nGreat food.nI recomend it

We decided to stay here to try another hotel in the neighborhood and also because of the location and after reading all the good reviews.nnSelf proclaimed 5-star hotel charges for in-room coffee (2.5 USD per nespresso capsule). Please Manager don't reply by saying that it is "gourmet coffee" and that is the reason for the additional cost. The answer is utterly ridiculous. Everyone knows the value of a Nespresso capsule (0.5 USD for "gourmet" coffee) or do you get special Kopi Luwak coffee from Indonesia? Then I would understand. It is misleading promoting the room as having a Nespresso machine but not mentioning the premium cost.nnI have stayed at more than 500 hotels all around the world from all range and even 1-star hotels usually provide free coffee. All 4 and 5-star hotels so far which had a Nespresso machine provided a few capsules per day as a courtesy. Also, first time ever that guests have to pay to use the swimming pool (25 USD)! I have never seen that. Sauna / steam bath is included, yes like usually in all 5-star hotels, so the additional fee is still not at all justified.nnThis is not a 5-star hotel (cannot abe compared at all to the Four Seasons for example). More like a strong 4-star / 4.5-star with additional costs not included in the room rates. Better stay at the Sheraton or St Regis, both nearby and in the same price category.nnStaff very friendly. Rooms very clean and comfortable, but a little bit dull. Gym well equipped (I did use the gym, and it was actually free! Or was I supposed to pay for its use? 🤔).nnIf you are just quickly transiting, this hotel could be a very good choice. For a longer stay I would stay elsewhere.

Exceeded all expectations. Perfect location. Very nice room for the price we paid. All staff were super courteous and professional. The room was cleaned every night with detail. A lady at the front desk went out of her way to help me set up something special. And we got a late check out too. I’ll be staying here next time.