Gran Hotel Cuidad De Mexico

Not only is this a historic and stunningly beautiful hotel, but the staff were kind and attentive and the breakfast was some of the most delicious food we ate on our trip. The location was convenient and we were able to walk to many shops and restaurants. The hotel did an amazing job of scheduling taxis and answered all our questions about destinations and more. It was a truly wonderful experience and I can’t wait to come visit again.

Lovely hotel and staying here is a unique experience. It is this type of hotel that inspired me to visit Mexico City. You are treated very well while there. The breakfast on the terrace while watching the sunrise, is the highlight. Definitely add on the breakfast option to your purchase. We were greeted upon arrival and the staff made sure everything was easy and clear for us. If you arrive a bit early, they will do a baggage hold for you

I had a great experience at the restaurant/terrace. Marcos the waiter’s recommendations were amazing, without him I wouldn’t have known where to go in Mexico City. Very recommendable! Friendly staff, also the hotel itself is beautiful. The stained glass ceilings are to die for! Must see! 5 ⭐️⭐️⭐️⭐️⭐️

Lovely hotel with a wonderful, friendly, and helpful staff. The check in desk person was nice enough to get us reservations with a better restaurant than the original restaurant already fully booked. We are vegans and the breakfast buffet still had a few wonderful dishes we were available to eat. The food was incredible and the service was fast and friendly. We will definitely rebook with them on our next trip to CDMX.

Great location and beautiful historic building.nMy husband and I stayed in the 3rd floor – our room was very spacious overlooking the center.nThe first night we stayed here there was a musty smell in our room, it appeared to be coming from the air-conditioning through the hotel. However, it did improve during the second night, and I have to say that was the only not so great part about our stay. Everything else; from the service, the restaurant in the 4th floor, and their rooftop – very pleasing!

Amazing hotel, full of history!! I highly recommend this hotel. The staff is really polite and helpful. The location is perfect. The breakfast is one of the best in the City center. The bedroom is comfortable and cozy. We will come back for our future trip to Mexico City

Carlos and Ricardo at this establishment were absolutely Incredible. Amazing. Stupendous. Fabulous. Detailed. Attentive. Charming. Charismatic and of course overall lovely with very welcoming hospitality and kindness. This is a must go location if you are visiting CDMX. You get the best service, amazing food and a gorgeous view of all the history and culture of this beautiful city. Must stop if you’re cool!

I had never felt so pampered as in this hotel, the staff was always very friendly and cordial. Amazing breakfasts and they made us vegan options. Cinthia at reception is wonderful, she gave me good advice to enjoy the city. With the security measures up to date, they took care of us all the time, they checked our temperature and sterilized everything. Thank you very much for making my stay a great week.

Finally was able to stay in this breathtaking Hotel. From the moment you walk in itu2019s an experience. They always make you feel special and always make sure you enjoy your stay. We had the zocalo view from our room which was amazing every morning and evenings. Donu2019t miss the opportunity to have breakfast/brunch in the upstairs restaurant. They have great choices all different dishes from Mexico and everything is fresh from the Orange juice to the handmade tortillas. Will definitely come back to this amazing hotel.

Finally was able to stay in this breathtaking Hotel. From the moment you walk in it’s an experience. They always make you feel special and always make sure you enjoy your stay. We had the zocalo view from our room which was amazing every morning and evenings. Don’t miss the opportunity to have breakfast/brunch in the upstairs restaurant. They have great choices all different dishes from Mexico and everything is fresh from the Orange juice to the handmade tortillas. Will definitely come back to this amazing hotel.

Beautiful hotel but the star of the show is the service. I could not rate the service any higher. Hands down the nicest staff we have ever experienced at any hotel. They poured us champagne upon our arrival, gave us a short tour with some hotel history, gave us a ride in the old cage lift (very cool), brought our bags to the room, and explained every amenity in the room/in general. In addition, on the bed they left us a small welcome treat that was customized with my name. We unfortunately had to check out before breakfast, so they offered to give us box lunches to go at no additional cost. The sandwiches they packed were really good; especially for being a free gift that they did not need to do for us. Excellent service, truly a treat.

Easy and fast check in. The rooms are spacious and luxurious and the service was impeccable. Of course it goes without saying that if the purpose of your visit is to see the historic town and the surroundings, this is a very good choice. The lobby of the hotel is worth visiting even if you are not planning to stay. The rooftop restaurant had a good breakfast buffet with an food ordering station. This hotel is overpriced compared to hotels in the area but I nonetheless recommend it and would go back to it.

This hotel is absolutely perfect!!! My wife and I stayed at the hotel for a week. The service is the best, and the hotel is beautiful. Francisco (head of security) took the time to explain the history of the building and even took me on a mini tour. Additionally, EVERYONE: from the bellhop, doormen, receptionist, cleaning staff, and security was extremely polite, friendly, and helpful. On your next trip to Mexico City I highly recommend you stay here. You will definitely not regret it.

Was really hoping I could rate this 5 stars but clearly I was not. Simple things prevented it, and one was there is no refrigerator in your room despite ample space available, and my shower was clogged the first day. To their credit they did fix it the same day I mentioned it (after I had to take a shower in a flooded tub) but I donu2019t expect this should have even occurred. Their restaurant/bar is a good sit down place to enjoy a nice rooftop meal, but for patrons that just want to pop into the u201chotel baru201d for a quick drink have to ask for a table and sit alone in the dining area instead of any common bar area. Customer service was good.

Was really hoping I could rate this 5 stars but clearly I was not. Simple things prevented it, and one was there is no refrigerator in your room despite ample space available, and my shower was clogged the first day. To their credit they did fix it the same day I mentioned it (after I had to take a shower in a flooded tub) but I don’t expect this should have even occurred. Their restaurant/bar is a good sit down place to enjoy a nice rooftop meal, but for patrons that just want to pop into the “hotel bar” for a quick drink have to ask for a table and sit alone in the dining area instead of any common bar area. Customer service was good.

Beautiful, central, and priced incredibly well. If youu2019re looking to stay in this part of town or just need a place to crash for the night between flights, highly recommended! The rooftop bar and restaurant is beautiful - closes at 11. Just make sure to be safe in the neighborhood if youu2019re walking around late at night. An old building beautifully restored.

Beautiful and classical old world elegance. Perfect five star service. Feels like I stepped back 100 years in time. Every detail is perfect.

I was there in December 2021.. it was quite nice.. the hotel is beautiful (amazing ceiling ) and the room was very spacious, clean, with big bathroom, high ceiling, a small but good size fridge and amazing view... friendly and helpful staff..the restaurant was good with an awesome view.. I definitely would stay again there :)

One of the best hotels I have stayed at. Great service, good pricing, and such a beautiful place to stay. You can see it in the movie, JamesBond 007 Spectre. And itu2019s in a safe and convenient location to the shop and food restaurants around.

If I could give this hotel more than five stars I would. From the moment that we arrived we felt like celebrities. We had trouble finding the parking garage when we arrived (our own fault) and Victor came out to the street and down one block to find us and direct traffic so we could reverse back to where the parking was! Then during check-in we were served champagne and Enrique the front desk manager was extremely helpful in choosing the perfect room with the perfect view. The room service was quick and perfectly served on beautiful white linens. The staff took the time to remember our names and always greeted us when we left or arrived. The rooftop restaurant was delicious and has the best view in Mexico city. Guaranteed we will be back.