Fiesta Americana Mexico Toreo

Me facino. I enjoy it very much , I would definitely recommended. 10/10

Of the Fiesta chain, best ever. Restaurant was good, room amazing.

Great hotel, I would rate 5 stars..BUT I am waiting for my safety deposit already since 2 weeks despite the official safety deposit release and payment of all bills at the time of departure. This is not only happening to me but also my colleague. As I paid the bill I now have double the financial burden on my bank account. I travel a lot worldwide and never ever had experienced this. Support from hotel so far zero

Restaurant service is excellent by Juan.nIf I come again, it reason is by kindness service of Juan & concierge Alejandro.

I have stayed at this hotel 3 times now. The rooms are very and comfortable. This last time the AC wast not very cool. But all in all its a great place.

Great hotel close (30 min walk) to Centro Citibanamex conference ceter

Good place if your are travelling, located near the airport.

Clean, confortable rooms. Easy access to shopping mall and various restaurants & food court. About 20 min by taxi to airport or city center if there is no traffic jam..

Professional staff with diverse culinary options and is centrally locate, thanks.

Great location. Hotel is part of a mall so just go out to great variety of restaurants and, of course, shops.

Great place, good breakfast included, rooms well sanitized

Good spacious rooms and great resturants. Service used to be much better earlier though quite warm staff who make you feel at home

The hotel is beautiful and the mall is great and full of so many food and dessert places. The traffic around the area is EXTREMELY heavy. I stayed here with my husband and daughters for 3 nights after the first night we realized the room didnu2019t run as cool as the AC said so we called and they had someone come look at it who told us the would reset it on their part and he could hear it wasnu2019t running as well as it should. The next day when we got back to our hotel the situation still wasnu2019t taken care of and no information as to why it wasnu2019t taken care of as given to us. They offered to move our room but it was way past 12 am and we had two sleeping children with us so thankfully it was cool that night and they said theyu2019d fix it the next day if not we would get a new room. We left again the next morning and when we returned to the hotel we were told the AC was fixed. Of course we got up to the room and it was still warm and the reader showed the temp was way higher than it was set to. All that was offered to us was a free breakfast. Side note: we are supposed to be u201creward membersu201d. So here we are with a still broken AC waiting on a manager who still has yet to speak to us. Very disappointed in this hotel and very disappointed in the reward program. We will be getting out ASAP!

The hotel is beautiful and the mall is great and full of so many food and dessert places. The traffic around the area is EXTREMELY heavy. I stayed here with my husband and daughters for 3 nights after the first night we realized the room didn’t run as cool as the AC said so we called and they had someone come look at it who told us the would reset it on their part and he could hear it wasn’t running as well as it should. The next day when we got back to our hotel the situation still wasn’t taken care of and no information as to why it wasn’t taken care of as given to us. They offered to move our room but it was way past 12 am and we had two sleeping children with us so thankfully it was cool that night and they said they’d fix it the next day if not we would get a new room. We left again the next morning and when we returned to the hotel we were told the AC was fixed. Of course we got up to the room and it was still warm and the reader showed the temp was way higher than it was set to. All that was offered to us was a free breakfast. Side note: we are supposed to be “reward members”. So here we are with a still broken AC waiting on a manager who still has yet to speak to us. Very disappointed in this hotel and very disappointed in the reward program. We will be getting out ASAP!